Function:
Responsible for providing support to the HR teams, Line Managers on HR administration namely: HR Generalist activities, Management of personnel records, recruitment, Performance Management and termination and reward /payroll related activities.
Key Responsibilities:
- Responds to all HR administration requests from any source (e.g. phone, facsimile, email, in writing or in person, in a professional and efficient manner. Initiates queries regarding benefits administration, Comp & Ben, Leave, payroll, Performance Management, recruitment, relocation & work permits and accuracy of Workday either in country or through HR Shared services
- Timeously deals with HR services queries. Tracks and manages all requests and queries.
- Resolves as many requests as possible on the initial call, reducing the number of calls redirected to the next level of support.
- Provide standard management reports in country or via HR shared services (e.g. absenteeism, staff movement, vacancy reports etc.).
- Provide HR advice, support and administration to managers /team leaders and employees on people issues and organizational concerns.
- Provide direction and advice in the interpretation of Company policies and ensures application of standard practices.
- Prepare induction packs for all new recruits and ensure that new joiner’s forms are completed timeously and accurately.
- Prepare induction packs for all new recruits and ensure that new joiner’s forms are completed timeously and accurately.
- Assists the HR team with proper administration of new recruits and staff movements i.e. prepare interview packs for the HR panel, schedule interviews and any other administration related to the recruitment process e.g. regret letters, employment contracts etc.
- Delivers transactional processing and administrative services in country or via the HR shared service to the business.
- Delivers transactional processing and administrative services in country or via the HR shared service to the business.
- Champions HSSE as a personal value and ensures HSSE is promoted in terms of actions and decisions .Maintain awareness of HSSE legislation and implements action plans to improve HSSE performance and compliance
- Continually identifies opportunities for improving processes, business efficiencies and customer service.
Requirements:
Experience:
- 3-5 years’ experience in HR environment.
- Computer literacy essential –Excel and word essential.
Skills:
- Skillful application in the ability to work in ways that achieve remarkable performance
- Basic application in the ability to embrace the changing business environment
- Basic application in the ability to willingly take the lead when needed
- Skillful application in the ability to work with others to make the real difference
- Basic application in the ability to make informed and effective decisions
- Basic application in the ability to create innovative solutions to business challenges
- Fluent in English and local language
Competencies:
- Customer Service oriented
- Organized
- Ability to deal with difficult situations
- Time management