Operations Manager – Cash In Transit

Job Description

Preference is given to candidates with work authorisation in South Africa and in other African countries

Main Purpose

The successful candidate/s will effectively manage Cash Operation resources and procedures to ensure that the contractual obligations to customers are achieved cost effectively and that the company’s security procedures are applied throughout the operations.  They will continually review and improve branch profitability and security.

Key Performance Areas

  • Effective management of the branch financial performance
  • Manage relationship between actual results, budgets and forecasts, delegating accountability where appropriate.
  • Manage the effective and efficient usage of company assets, i.e. vehicles, ensuring that all assets are well maintained, accounted for, and utilized correctly to optimize life of the asset.
  • Maintain and adhere to company procedures and policies for the bulk accounts, cash float, cheque books, customer details and all other financial controls. Adhere to and enforce internal and external reconciliation procedures and policies.
  • Oversight and management of customer invoicing, ensuring that terminations are processed, new customers added correctly, and changes in billing reflected.
  • Initiate cost savings and controls

Effective management and deployment of employees within the operations in terms:

  • Client retention and customer service level
  • Compliance to operation standards

Effective Security and Risk Management for the Operations in terms of :

  • Fleet
  • Armed Employees
  • Health and Safety  systems and procedures

Effective management of business development function with key focus on new business, customer needs and Company brand and image

Minimum Requirements

  • Previous specialized industry (with specific reference to CIT) experience recommended
  • Minimum of 3 to 5 years general management experience
  • Strong management skills
  • Sound understanding of financial information (Profit and Loss Statement)
  • Proven experience in Customer Relationship Management
  • Computer literacy