Product Manager

• To analyse, build and manage a portfolio of the following products applications and solutions:
• Mobile voice products and tariffs or
• Mobile data products and tariffs or
• Managed services and applications or that address enterprise market segment needs
• To understand the evolving trends in the enterprise market and ensure that products and services (Voice, Data or Managed products) are developed to meet these needs.
• To implement products and services (Voice, Data or Managed products) designed to address global and local enterprise customers’ needs.
• To monitor and measure the portfolio performance in accordance with the metrics agreed upon with the portfolio manager and HOD.
• To initiate pro-active and corrective actions as required ensuring product performance.
• To compile reports on the portfolio performance at the required intervals reflecting all relevant statistics
• To compile a strategy and implementation roadmap for the portfolio based on customer needs.
• To conceptualise new products and services (Mobile Voice, Mobile Data or Managed Product and application offerings) based on enterprise requirements and ensure that said product/solution is delivered to market.
• To conduct High level analysis of the product through the various stages in the product life Cycle
• To prepare product management reports analysing the Product performance within the Enterprise Voice, Data or Managed Product portfolio.
• To engage and build relationships with key stakeholders to illicit requirements and ensure commercial viability of products in relevant channels and demonstrate how the partnership can be mutually beneficial
• To assist with the customer sales engagement to help grow and close the opportunities.
• To provide expert knowledge of the corporate and enterprise eco-system, market drivers And industry developments specific to mobile voice, mobile data or managed services requirements. Understand how they impact target market and customer plans and decisions.
• To execute agreed go to market plans with key stakeholder and channels. Liaise with stakeholders in creation of sales collateral, presentation material, customer case studies, and sales channel training

• In depth understanding of Mobile voice products, mobile data, ICT products all including tariffs and competitor offerings within the telecommunications space.
• In-depth understanding of corporate and enterprise environment, challenges and opportunities in respect of mobile data products and tariffs or data products and tariffs
• Proven track record in developing products
• Knowledge of mobile networks, devices and platforms
• Knowledge of GSM standards and networks
• Contract Management
• Advanced level of knowledge of mobile products, services and solutions in the enterprise and corporate market

• Communication skills, written and verbal
• Numeracy skills
• Interpersonal skills
• Analytical skills
• Networking skills
• Negotiation skills
• Person specification – Technical / Professional / Personal Expertise
• Extreme Importance
• Persuading and Influencing
• Deciding and Initiating Action
• Coping with Pressures and Setbacks
• Analysing
• Relating and Networking
• Achieving Personal Work Goals and Objectives
• High Importance
• Entrepreneurial and Commercial Thinking
• Adapting and Responding to Change
• Planning and Organising
• Presenting and Communicating Information
• Creating and Innovating
• Writing and Reporting
• Working with People
• Delivering results and Meeting Customer Expectations
• Leading and Supervising
• Adhering to Principles and Values
• Applying Expertise and Technology
• Learning and Researching
• Following Instructions and Procedures

Qualifications

• Matric (essential)
• Completed relevant 3 year Commercial or Technical qualification (essential)
• Relevant 5 years’ experience in telecoms product management or industry experience including minimum 2 years supervisory or management experience

Experience

• Matric (essential)
• Relevant 8 years’ experience in telecoms product management or industry experience including minimum 2 years supervisory or management experience