DT Coordinator

Job Description

  • Coordinate DT from specification checks till final single site verification
  • Handling customer complaints and provide solution with proper explanation report.
  • Network parameter audit and to provide recommendation to sort-out inconsistencies observed after Drive Test
  • Act as a leader and mentor in day to day operations to provide insights for DT ASP Teams
Job requirement
  • A minimum of 5 years work experience in RF Design, Initial Tuning & Optimization
  • 3 years proven expertise on DT & Customer complaint handling
  • Knowledge and experience with data collection tools, e.g. TEMs Investigation 13.0
  • Statistical and Performance Analysis (Business Object, ENIQ, M2000, NETACT, FACTS, ITK)
  • Command Handling, Traffic Observation, and Alarms Management (WINFIOL, CME, MOSHELL, M2000) o Network Planning and Performance analysis (MAPINFO, MCOM, NEXPLORER) o Good Knowledge on the ERICSSON/HUAWEI RAN Portfolio

Personal Specification

Skills / Qualifications:
  • Leadership and communication skills
  • Ability to interact with customer and identify area of improvement
  • Result oriented with focus on product quality and customer satisfaction
  • End-user / customer problem investigation and give quick remedies and solutions
  • RF Related Small Tools and Macros (Exert, Google Earth, PIANO, MAPSOURCE etc.)
Personal Attributes:
  • Self-motivated. Ability to work under pressure and learn independently.
  • Good presentation, time management and leadership skills & ability to work with diverse backgrounds
  • Result oriented with focus on customer satisfaction and project delivery
  • Proficient English, written and spoken. Portuguese is a plus







Job Level

Mid-Senior Level