Manager, Administration (Business Continuity)

Job Description

The role of the position holder is to coordinate the Bank’s business continuity management. The role holder provides strategic, tactical and operational integrated business continuity management to ensure seamless business operations, both in the short and long term.  


Duties and responsibilities

  • Coordinate the BCCP; including setting up and providing governance for project teams if required.
  • Development and implementation of BCM policies and related documentation;
  • Business Continuity Planning;
  • Business Impact Analysis / Risk Assessment;
  • Crisis Management Programme;
  • Critical Supplier Risk Management;
  • Training of Business Continuity Management Coordinators;
  • Proactively identify and develop risks controls where appropriate, for risks related to business continuity, crisis management, people and facilities;
  • Draw up BCCP Budgets.
  • Commission and supervise Readiness Testing and make recommendations arising from results of the testing.
  • Report the status of the BCCP capability.
  • Provide hands-on assistance to staff and their families upon the occurrence of a Contingency Trigger.
  • Evaluate Contingency Trigger threats and make recommendations for triggering the BCCP to ensure that any Contingency Trigger does not cause a shutdown of business.
  • Conduct frequent Business Impact assessments and ensure remedial actions are completed.
  • Act as the secretary to the Emergency Management Committee (EMC).
  • Define and own the annual BCM programme including co-ordination of input from other risk mitigation functions.
  • Align, secure and develop resources to enable programme success and required levels of reliability to be achieved.
  • Sponsor the production and distribution of all BCM related documentation and awareness materials
  • Support Branch Managers and Department/Unit heads in the management of BCM related risk.

Personal Specification

Skills, Experience

  • A relevant Bachelor’s degree from a recognized University, a Master’s degree in a relevant field
  • A professional qualification  will be an added advantage;
  • Minimum of 8 years’ experience as a BCM specialist in an international bank or large financial corporate institution and BCM Certification;
  • Membership of Professional Societies e.g. Business Continuity Institute (MBCI);
  • Resilience Strategy formulation and full knowledge of the African financial/banking environment;
  • Technology Disaster Recovery & Test Programme Management Experience;
  • Audit & Quality Assurance i.e. knowledge and application of BCM ISO22301 standard;
  • Ability to communicate and function in a culturally diverse and change oriented setting;
  • Excellent verbal and written communication skills in English. Knowledge of the Bank’s other working languages is an added advantage
  • Demonstrable organizational, leadership and planning skills.
  • Communication skills;
  • Presentation skill;
  • Problem solving;
  • Analytical and Negotiation skills;
  • Planning and organizing skills;



Banking & Finance




Job Level

Mid-Senior Level