Manager, Administration (Office Management & Business Continuity)

Job Description

Vision & Purpose

The role is supposed to help the Bank to achieve its mission “stimulating a consistent expansion of and diversification of African trade so as to rapidly increase Africa’s share of global trade, while operating as a first class, profit oriented, socially responsible financial institution and a centre of excellence in African trade matters” by providing the Bank professional administrative management services and coordinating the Bank’s business continuity management activities.  

Nature & Scope

The role of the position holder is to coordinate the Bank’s business continuity management and ensure seamless delivery of a range of general support services for the Bank’s Cairo Headquarters and Branch offices in order to ensure that the Bank operates in an effective and efficient manner. The role holder provides those strategic, tactical and operational integrated general management services necessary to ensure seamless business operations, both in the short and long term, at the Headquarters.

Duties & Responsibilities
  • Corporate Procurement
  • Business Continuity Services
  • General Support Services

Personal Specification

Skills, Knowledge and Attitude
  • A relevant first degree and a post-graduate degree from a leading University in either Economics, Commerce, Procurement, Finance, Accounting, Law, Business Administration or other disciplines relevant to the position or relevant professional qualification in lieu of the post-graduate degree.
  • Sound general management experience of at least 8 years in a similar senior role with a leading large commercial and or internationally recognized organization.
  • Demonstrable organizational, leadership and planning skills.
Competencies and Attributes
  • Ability to communicate and function in a culturally diverse and change oriented setting with good knowledge of procurement and administrative practices. 
  • Ability to interact with senior officials of banks, corporates and governments; 
  • Excellent verbal and written communication skills in English. Knowledge of the Bank’s other working languages is an added advantage (French, Arabic and Portuguese).
  • Proven experience in local and international procurement including ability to successfully carryout complex procurements.
  • Ability to work with suppliers and build long term competitive supply relationships.
  • Ability to analyse data and give presentations to all levels of management
  • Ability to influence, communicate effectively and work with minimum supervision.
  • Proven experience in business support services. The candidate must demonstrate experience and knowledge of managing support services in a fairly complex environment. Knowledge of computerised support services systems is desirable; Proven experience in corporate travel and tourism management. 
  • Demonstrable organizational and planning skills.
  • Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals.
  • Innovativeness, pro-activeness and results driven. 
  • Strong problem-solving skills and positive business impact.
  • Excellent customer service skills and willingness to work long hours.
  • High level of integrity and confidentiality. 
  • Excellent Negotiation skills.



Banking & Finance



Job Level

Mid-Senior Level