Warehouse and Logistics Supervisor

Key Job Responsibilities

Staff Leadership and Management

·       Ability to work in a team

·       Responsible for self-learning and development

·       Ensure cohesive working with their functional area

·       Accountable for meeting and prioritising own targets/deadlines

·       Provide information to line manager on work accomplishments, individual/team challenges

·       Lead team meetings and contribute on specialist/technical areas when required

Governance

Adhoc and Operational Meeting

·        Works to achieve operational targets with significant impact on departmental results.

·        Set up and manage adhoc meetings for day to day operational requirements as and when required

Escalations

·        Resolve escalations as per defined escalation/resolution procedures

OpCo Operational

·        Design and implement operational changes and provide associated user impact assessment

Performance

·        Improve productivity and quality through leading practice initiatives

Reporting

·        Provide inputs to the line manager (as required) relating to progress made within the department and in accordance with the measurement metrics set by the organisation

Operational Delivery

·        Ensure that outputs from the daily board meetings are actioned, including space, resource and equipment planning. Outstanding issues from the boards are escalated to the relevant management level.

·        Inform the warehouse of the delivery of goods in time, send copies of the packing list and/or PO and prepare the handling teams.

·        Oversee the receipt of materials into the warehouse, ensuring that items delivered to the warehouse are receipted against a PO or MRO.

·        Ensure that nothing is dispatched from the warehouse without an MRO.

·        Educate colleagues on the Returns Process and the importance of only being able to receipt returned materials against an MRO.

·        Monitor the quarantine area to ensure that all returns are evaluated against the Material Evaluation Process.

·        Update the Supply Chain Manager on any materials that require disposal as identified by the Material Evaluation Process or Asset Disposal Process on a monthly basis.

·        Monitor buffer stocks issued to contractors and ensure that consumption is forwarded to CBO to be actioned.

·        Co-ordinate the monthly stock count process, advising all stakeholders of the count dates and advising when the warehouse will be closed.

·        Conduct initial reconciliation after the count and investigate variances between physical stock and quantity recorded in SAP.

·        Keep track of all incoming shipments and follow up with suppliers or logistical services in regards to any damaged or missing items.

·        Work closely with Finance in regards to the payment of customs fees.

·        Ensure all importations are carried out in respect of Senegalese laws and regulations to ensure HTS are protected from any potential penalties.

·        Ensure that HT recommendations related to the environment, safety and health are followed in the daily management of the warehouses and propose mitigating solutions where appropriate.

Key Performance Indicators

·        Ensure process, policies and procedures are followed

·        Demonstrate the HT values

·        Value created through stakeholder engagement

·        Value created from improving process

Role Dependencies

HT policies and procedures

Escalation of any critical risks

Stakeholders Landscape                                

Internal Stakeholders: Interaction and Relationship

Group Head of Supply Chain

Group Procurement Manager

OpCo Finance

OpCo SCM, Operations and Projects

External Stakeholders: Interaction and Relationship

Suppliers