Chief Credit Officer

Job Description

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Bayport Management Limited (BML) was incorporated in 2001 as a holding company for a number of future subsidiaries. Through these subsidiaries, all operating under the Bayport Financial Services banner, financial services are delivered to customers. Operational support for the Bayport Financial Services subsidiaries is provided by Bayport International Group Support (BIGS), based in Johannesburg and London.

Bayport Financial Services’ operations are domiciled in Botswana, Ghana, South Africa, Mozambique, Tanzania, Uganda, Zambia and now Colombia. The group services over 320 000 clients through its 288 branches and over 3,195 employees and USD400 Million in value of debtor book.


The Chief Credit Officer ensures the long term business success through effective management of credit risk and maximises Bayport’s rate of return by maintaining credit risk exposure within targeted parameters. He/she is responsible for the oversight and administration of the company’s loans, including the establishment of internal loan controls and written policies and procedures, ensuring the quality of the loan portfolio. The Chief Credit Officer will be responsible for the overall management of the Credit Administration Department (including loan review analysis process), and will supervise all functions providing lending support, direction and credit information. The key responsibilities will include: 



Develop Credit Risk Strategies

  • Develops, maintains, and updates the credit risk governance framework
  • Manages risk infrastructure
  • Manages risk integration and links between risks
  • Incorporates risk elements in performance metrics
  • Ensures accurate credit scoring and ratings assignments
  • Analyses credit exposure to counterparties
  • Oversees processes and reporting
  • Ensures lines of business have risk capacity both in personnel and risk systems
  • Develops and manages all departmental policies and procedures
  • Provides senior management advice on credit risk issues in strategic decision making



Risk Management Responsibilities

  • Identifies and resolves material credit risk issues
  • Develops continuous monitoring and improvement of the quality of the organisation’s credit and lending portfolio through credit policy direction and implementation
  • Designs sustainable processes to mitigate credit risk by framing the breadth and depth of control testing, evaluating business operations, participating in the evaluation of new products and business opportunities, and providing aggregated and detailed reports on credit risk in line with risk appetite and limits
  • Leads a variety of task force assignments to enhance Bayport credit risk management, particularly with regards to remediating regulatory findings and internal audit issues
  • Ensure all credit exposure complies with credit policies, procedures, standards and required capital provisions
  • Develop analytical processes and procedures to identify risks and opportunities in the origination stream and portfolio



Helps guide management to see a global view of in-country credit risk:

  • – Provides clear, concise and objective guidance to management and comprehensive summary reports to the appropriate committees including Pricing and Credit Risk Committee, Board Enterprise Risk Committee, the Board of Directors and any other forums or committees as tasked.
  • – Provides regular review and analysis of portfolio trends to detect deterioration in portfolio quality. This includes the monitoring and control of the credit portfolio by ensuring that all credit exposure is properly approved, reported and reviewed.
    • Prepares problem loan reports for senior management and the Board and identify loans meeting non-accrual and charge-off criteria-
    • Prepares concentration reports and such other reports deemed necessary to convey loan and portfolio and third-party relationship risks to management and the Board


Oversight Responsibilities

  • Reviews various loan products, making recommendations on structure, terms, pricing, and vendor/channel oversight required
  • Ensures risk and return objectives are clearly communicated to accountable business managers
  • Ensures supporting documentation is maintained in compliance with Pricing and Credit Risk Committee requirements
  • Oversees changes to the Credit Policy, risk appetite and risk limits


Other Responsibilities

  • Completes reviews/projects and additional work within specified timescales and in line with departmental standards



  • Manages departmental budgets
  • Reviews loan portfolio performance and ensure that provisioning levels are adequate



  • Develops staff throughout the department in accordance with company goals Ensure that all tasks are carried out with a high degree of professionalism
  • Responsible for managing the team in a positive and constructive manner, encouraging and motivating others, providing guidance where necessary
  • Sets adequate and measurable goals / objectives to aid staff development with ongoing review
  • Deals effectively with complex and sensitive issues



Engages with stakeholders in the following manner:

  • Maintains ongoing relationships with management throughout the organisation and effectively manage and motivate the team
  • Interacts with Executive Management as well as leadership of all departments to facilitate the accomplishment of company goals
  • Leads discussions with stakeholders on the contribution of the credit strategy and collections against operations targets
  • Maintain relationships with Employer Clients and counter parties


Engages in the following forums:

  • Credit Related Regulatory body forum
  • Employer Client Third Party Institutions forums


The successful applicant need to meet the following criteria: 

1. Education

Minimum Qualifications: 

Bachelor’s Degree in Finance, Accounting, Business Administration, Banking or related field

Desired/Preferred Requirements

Chartered Accountant is preferable

A master’s degree in finance, Accounting or MBA will be an added advantage


2. Experience

  • 3-4 years of financial industry experience
  • Preferred extensive credit experience in a micro-finance/financial institution for at least 5 years
  • A minimum of 3 years’ experience at both operational and senior management levels


3. Desired/Preferred Requirements

  • A good understanding of the nature of the business with a wide range of micro banking products and services
  • Analytical and technical skills
  • Strong leadership and team building skill with proven experience in developing and maintaining a strong senior Management Team
  • Personal Credibility
  • Presentation skills
  • Ability to work with a variety of Internal and External contacts
  • Excellent problem solving and negotiation skills
  • Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence, and speak clearly to third parties and employees