Key Account Manager – Edgars / Pharmacy (Consumer Products Division)

Job Description


L’Oréal South Africa was established in 1963. The company has five divisions: L’Oréal Manufacturing Midrand (manufacturing plant) and four operating divisions, namely Professional Products Division, L’Oréal Luxe, Active Cosmetics Division and the Consumer Products Division.

Job Purpose:

As the Key Account Manager, you will be responsible to service, develop and manage a portfolio of accounts in line with the Brand / Business Unit.  You will create and implement an annual business plan taking into account all levers of growth: commercial agreements, marketing actions, education, merchandising and retail opportunities, profitability and trade terms.

Key Areas of Responsibilities but not limited to:

  • Build a strong partnership and intense working relationships with key accounts
  • Manage accounts sales growth and profitability in line with BU/entity objectives
  • Monitor the accounts’ performance against business plan and develop alternative strategies when needed
  • Communicate critical business information to the appropriate internal contacts for action
  • Develop and manage the team – ensure development of expertise and know-how and support organisation changes
  • Coordinate and inform field forces (if applicable)

The Successful Applicant Must Possess:

  • A relevant commerical tertiary qualification
  • A minimum of 1 – 2 years of key account management experience ideally in the FMCG or related industry
  • Proven experience in P&L management
  • In-depth knowledge of market, customer expectations and brands
  • Good analytical and strategic thinking skills
  • Excellent negotiation skills with proven ability on focusing on results
  • Good communications and presentation skills
  • Sales ethics and sensitivity to legal issues and competition law