Manager: Period End Close and Intercompany

Education / Business Degree

  • Bachelor of Commerce and/or equivalent Chartered Accountant (advantageous)

Work Experience

  • 4 – 7 years of relevant experience in Finance in a multi-national business environment
  • 2 – 4 years’ management experience within a telecommunication environment
  • 2 – 4 years’ experience in period end close and intercompany related role
  • Experience in continuous improvement through the implementation of best practices (period end close and intercompany)
  • Experience in period end close and intercompany leading practices and trends

Any other specifications

  • Generally Accepted Accounting Principle (GAAP)
  • International Financial Reporting Standard (IFRS)
  • Experience in continuous process improvement
  • Experience in a SSC / Business Process Outsourcing (BPO) / Knowledge Process Outsourcing (KPO)
  • Experience in a Telecom industry
  • Ability to manage a team efficiently and effectively ERP (Oracle preferred)

Key Job Responsibilities

Strategy Implementation

  • Assist in the creation of sub-divisional strategy in line with overarching divisional goals
  • Ensure effective implementation of sub-divisional strategy by means of providing direction, structure, business plans and support

Staff Leadership and Management

  • Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program
  • Develop and implement a training plan in order to build and develop skills within the team
  • Manage allocation of work to team members after planning for back-up and leave / absenteeism
  • Ensure cohesive working of the team
  • Accountable for meeting and prioritising own targets / deadlines and those of others
  • Provide coaching and support to help achieve performance expectations
  • Provide information to the Manager on work accomplishments, individual / team challenges
  • Lead team meetings and contribute on specialist / technical areas
  • Report process dashboards on various performance metrics internally to the Manager
  • Ensure a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with other working groups


Adhoc and Operational Meetings

  • Set up / participate in adhoc and operational meetings
  • Report at process and functional level


  • Manage and resolve escalations that have impact on critical path of service delivery
  • Escalate issues that will result in significant time, scope, employee/client or cost
  • impact if not resolved
  • Manage and provide solutions to issues that require formal resolution

SSH Operational

  • Set up and manage project status meetings
  • Review and identify key risks, issues and dependencies and set mitigation actions
  • Manage budgets
  • Sign-off / make decisions regarding operational changes


  • Review performance against agreed Key Performance Indicators and compliance to Service Level Agreements
  • Create and monitor plan for continuous improvement
  • Review performance of SSH teams


  • Report on a monthly basis to the Management relating to progress made within the sub-division and in accordance with the measurement metrics set by the organisation
  • Report on specific projects as per the defined timelines


  • Assist in managing the sub-divisional budgets in line with business objectives
  • Assist in managing project initiative budgets in line with business objectives

Operational Delivery

Service Delivery Management

  • Manage period-end processes including review of the Oracle automatic transactions
  • Manage and approve manual transactions/ Journals and ensure the journals are within the reporting requirements
  • Manage and approve request for automated or recurring journals and review generated journals to ensure that they are in line with the reporting policy
  • Monitor reversal of previous months adjustments
  • Ensure that all reconciliations are reviewed on a monthly basis
  • Ensure that AP/AR reports are reviewed at the month end to identify reclassification transactions.
  • Review all reclassification journals on timely basis as per period end schedule
  • Manage the closing of the relevant account classes
  • Manage settlements & account reconciliations
  • Review and approve all cost centre, profit centre, cost element and internal order creation
  • Maintain all accounts of the company in accordance with the guidelines, to ensure subsequent period end reporting is correct and accurate
  • Review random transactions and check for SOX compliance
  • Provide technical expertise and mentorship for the end-to-end GL function
  • Plan knowledge management and ensure backup resourcing to avoid loss of knowledge/information due to attrition
  • Drive quality improvement processes within the Intercompany and period close team/teams such as six sigma
  • Monitor completion of intercompany reconciliations on a periodic basis as per period close schedule and review intercompany adjustment
  • Ensure client satisfaction is at the highest level and as per service delivery measures

Service Management

  • Ensure SLAs are met for review of corrections made to EBS GL and post solution fusion GL
  • Design and Track dashboards for quality, productivity and effectiveness
  • Review the internal query documents and liaise with internal departments as necessary
  • Provide necessary response to audit queries and investigate and resolve audit differences and other audit issues
  • Manage the resolution of reporting queries /escalations
  • Guide and direct third parties in achieving MTN OPCO objectives

Continuous Improvement

  • Work closely with Service Management team to ensure Process Improvement Initiatives
  • Work closely with IT on automation / digitization initiatives for the process
  • Perform periodic internal quality audits

Managerial / Supervisory Responsibilities

  • Coach and mentor direct reports to ensure staff motivation is high
  • Ensure skill transfer for staff development, motivation and business continuity
  • Ensure the team is led, motivated and rewarded to achieve high performance areas
  • Guide and direct vendors and third parties in achieving Opco objectives
  • Identify staff training and development needs and implement necessary actions
  • Manage team (including recruitment, on-boarding, attrition)
  • Set goals and objectives for direct reports, monitor progress, and maintain motivation
  • Set up appropriate structure to meet departmental management objectives