Job Purpose:
Establishes and enforces the Security model, technologies and standards for system architects and designs of all Self Service Channel (SSC) systems: Internet Banking, Agency banking, ATMs, ATM switch, Enterprise Service Bus, Integrations with vendors and 3rd party business partners, Mobile Banking, etc.
To translate business requirements into systems qualities and thence into repeatable design strategies and patterns that enables those qualities (e.g. adaptability, scalability, availability, non-repudiation, reusability, etc.).
Contributes to the enterprise application integration (EAI). This includes defining the opportunities for integration, selecting the tools, specifying the shared data & code resources, defining the interfaces and data-flows, and monitoring the success of said integration.
Compiles or designs architectural models of current and proposed SSC systems across the enterprise for use internally and in conjunction with Technology Partners.
Key Responsibilities:
- Responsible for the architectural designs of the new and modified SSC products/solutions/systems and ensure the designs are aligned to the ICT enterprise future technological and operational strategic roadmap and architectural designs
- Responsible for coordinating the development, implementation and monitoring of operational and technological strategy objectives in line with business and companywide strategy. Ensure the Technology and operating model of back office is aligned to business anticipated growth and ambitions.
- Guides the innovation, transformation and integration teams to ensure SSC Technologies and operational processes remains relevant and up-to-date in a cost effective way and achieve high ROI in Technology and operational processes investments.
- An interface between business, SSC and Enterprise Systems Architect, translating business and customer needs into operational deliverables covering processes, technology solutions, management Information and business intelligence data.
- Ensure the SSC systems performance objectives are aligned to the business and bank strategic objectives.
- Ensure to interpret business strategy and determine innovative SSC solutions supporting strategy implementation.
- Design and model solutions for customer innovation and experience along with similar initiatives variants, i.e. to improve controls, cost saving, improve efficiency, etc.
- Ensure to share decisions’ authority to translate strategies in procedures and programs.
- Guide and direct different cross-functional programs and projects of varied sizes and types concurrently.
- Manage and attain customer expectations and ensure delivery fulfill expectations.
- Coordinate all cross-functional activities, represent customers internally and collaborate with leaders in varied areas on allocation across projects and resource planning.
- Evaluate business requirements and produce high level solution blue-prints
- Compiles or designs architectural models of current / modified and new systems across the enterprise for use internally and in conjunction with Technology Partners.
- Perform design reviews for SSC systems. (Note: not code reviews.)
- Guide the evaluation of SSC system vendor software targeted for possible integration into the systems or environment, including strategic applications, tools, and utilities.
- Defines the SSC systems design methodology, development process methodology and best practices.
- Surveys external emerging developments, and evangelizes new technologies, standards and methodologies that will have a positive impact on the SSC systems bottom-line and quality of service.
- Participates in external standards body work that defines SSC systems standards in the health community.
- Liaising with the overall Senior Enterprise Systems Architecture and other department architect specialists to ensure that new and modified products are well designed and secured.
- Monitors security guidelines and standards.
- Establishes and enforces the Security Policy and Trust Model for Administrators to follow in delegating and granting application privileges.
- Establishes and enforces the Security Model, technologies and standards for system architects and designers.
- Tracks warnings of new types of security threats and assures that the systems in place guard against these threats.
- Establishes the systems for discovering, tracking and convicting abusers of security and system integrity.
- Performs periodic security audits on existing systems.
- Evaluate business requirements and produce high level solution blue-prints
- Review and complete responses to business requirements, maximizing compliance and documenting assumptions (high level solution assumptions where developments are required or existing solution would need adaptation to achieve compliance)
- Participate in high level estimation of design effort to create requirement specifications for Development personnel;
- Guide on the design and creation of deployment and testing tools e.g. for data migration, interfacing and configuration management;
- Validate and monitor data structure changes to maintain deployment tool viability and documentation;
- Interface & integration design
- Investigate and document integration approaches with third party systems;
- Produce technical proof of concepts on new technology
- Establish industry, regulatory and external issues which impact operational risk by engaging with relevant business units, regulators and Industry bodies (e.g. PCI) and keeping up to date with their requirements
- Ensure that compliance risk is managed by maintaining a compliance tracker and preparing action plans for exceptions in conjunction with management
- Coordinate the implementation of compliance plans by preparing progress updates, highlighting deviations.
Requirements:
- Project management
- Process/Operations design and management
- People management
- Risk management
- Report writing
- Presentation skills
- SSC systems architecture, design & security
- SSC systems implementation
- SSC systems administration
- Understanding of financial sector systems architectures
- 5 years’ experience in ICT area responsible for SSC solutions design, integration, interfaces and security, preferably 8 years’ experience as a SSC systems architecture, solutions/product designs & security
- Experience in SSC systems architecture
- Demonstrated ability to communicate complex issues and concepts in a simple manner
- Demonstrated ability and experience to develop and defend technical solutions architects, design & security recommendations and budgetary plans
- Demonstrated experience working in a deadline-oriented environment managing multiple projects simultaneously
- Demonstrated experience and ability to work effectively in a dynamic, collaborative and fast-paced atmosphere
- Detailed knowledge of the SSC solutions architecture, data structures and interfacing/integration capabilities as well as design processes
- Graduate – Information Systems/Computer science/Computer engineering, preferably Post-graduate – Information Systems/Computer science/Computer engineering, MSc or equivalent
- Degree or equivalent with focus on Self Service Channel systems architecture & designs
Please note, interviews for this position will take place at our Careers in Africa Recruitment Summit in London, 16- 18th of May 2014. Relevant candidates will be contacted and invited to attend the event.