Accounts Payable Manager

Job Description

Mission/Corer Purpose of the Job

The Accounts Payable Manager will be responsible for all transactional activities related to the Accounts Payable processes, such as invoice processing, payment processing, supplier and general ledger reconciliations, verification of vendor master data, controlled practices and query resolution within the different areas of responsibility to deliver a professional end to end service to customers.

Key Duties

Staff Leadership and Management

  • Ability to work in a team
  • Responsible for self-learning and development 
  • Ensure cohesive working with their functional area
  • Accountable for meeting and prioritising own targets/deadlines
  • Provide information to Manager on work accomplishments, individual/team challenges
  • Lead team meetings and contribute on specialist/technical areas when required


Ad Hoc and Operational Meetings

  • Works to achieve operational targets with significant impact on departmental results. 
  • Set up and manage adhoc meetings for day-to-day operational requirements as and when required


  • Resolve escalations as per defined escalation/resolution procedures


  • Design and implement operational changes and provide associated user impact assessment


  • Improving productivity and quality by implementing best practice initiatives


  • Provide inputs to the Manager (as required) relating to progress made within the department and in accordance with the measurement metrics set by the organisation

Operational Delivery

Transactional Processing

  • Deliver to KPI’s and SLA’s
  • Process supplier invoices accurately and on time
  • Process payments accurately and on time
  • Verification of vendor master data
  • Maintain accurate records and history
  • Perform supplier statement reconciliations as required
  • Perform general ledger reconciliations to financial timescales

Customer Service

  • Be the first point of contact for all accounts payable query resolution
  • Deal with customers (suppliers or business users by telephone, face to face and via email)
  • Respond promptly to queries
  • Embedding a customer service culture
  • Refer any unrelated/unresolved to right resource in a timely manner
  • Build strong relationships / stakeholder management
  • Support and share knowledge with colleagues
  • Provide general operational support within the team to enhance financial controls

Technical Competence

  • Understand entire end to end processes and owners for best practice
  • Ensure system functionality is fully utilised
  • Adhere to data protection regulations and practices

Control and Compliance

  • Operate within the business controls framework, following relevant process documents
  • Encourage compliance with internal and external customers to support process improvement within the AP Team
  • Work with business areas to improve data quality and suggest process improvements
  • Implement and follow through any changes to agreed standards and time scales
  • Setting Objectives and targets and conducting regular performance reviews with the accounts payable team

Key Performance Indicators

  • Optimising business processes and projects
  • Introduction of new initiatives
  • Enhancing stakeholder engagement
  • Demonstrating the organisation’s values

Personal Specification

Education/Business Degree

  • Bachelor’s degree in Finance or a related field.

Work Experience: at least 5 years’ work experience in a similar role

Industry/certifications: ACCA, ACA, CIMA, CPA


  • Experience working in a large organisation/public listed organisation
  • Advanced Excel user
  • Experience consolidating multi-currency groups and of using a related tool, ideally Cognos
  • Fluency in English 



  • Reporting
  • Accounting
  • Cash Management 
  • Financial acumen
  • Account closure
  • Auditing
  • Accounting
  • Financial Systems savvy
  • Order Processing/Invoicing
  • Statistical analysis
  • Planning and budgeting
  • People Development
  • SAP


  • Attention to detail
  • Culture and change champion
  • Analytical thinking
  • Results orientated
  • Planning and organising
  • Complex problem solving

Behavioural Qualities

  • Time management 
  • Pro-active
  • Diligent






Job Level

Mid-Senior Level