Chief Technology and Information Officer

Company Overview

Established in South Africa in 1994, this multinational telecommunications group has experienced substantial growth by investing in cutting-edge communications infrastructure, pioneering innovative technologies, and leveraging a diverse workforce to deliver services across communities in Africa and the Middle East. Today, the organisation is among the largest network operators globally and holds a leading position within the African market. It provides voice, data, fintech, digital, enterprise, wholesale, and API services to over 290 million customers across 16 markets.

Its Ivorian subsidiary, formed in 2005 following the acquisition of a local operator, has since become a major player in the country’s telecommunications industry. Competing with other established providers, it currently ranks as the second-largest operator in the national market.

The Chief Technology and Information Officer (CTIO) is responsible for defining and delivering a comprehensive technology strategy to support business growth, operational efficiency, and innovation. The role ensures technology platforms align with commercial goals and oversees the performance, deployment, and maintenance of all network and IT infrastructure.

Key Responsibilities:

• Strategy & Planning:
  
  Develop and implement long-term technology strategy aligned with business objectives. Translate strategic goals into operational plans and lead execution.

• Leadership & People Development:
  
  Lead, coach, and build a high-performing technology team. Drive motivation, skill development, succession planning, and performance management.

• Technology Operations:
  
  Oversee telecom networks (radio, switching, transmission, fibre), IT systems, VAS platforms, and service delivery. Ensure network performance, optimisation, and innovation.

• Governance & Risk:
  
  Ensure compliance with regulatory and security standards. Lead cybersecurity strategy, risk mitigation, and best practice governance.

• Financial & Vendor Management:
  
  Manage Capex/Opex budgets, oversee tenders and supplier contracts, and drive cost efficiency and ROI through procurement and outsourcing strategies.

• Collaboration & Reporting:
  
  Align with internal departments and group-level technology teams. Report regularly on performance, projects, and budget compliance. Lead continuous improvement and transformation initiatives.

• Stakeholder Management:
  
  Act as a technology advisor to the executive team and represent the technology function internally and externally as a brand ambassador.