Client Relations Manager AWAF

Job Description

Vision & Purpose

The role is supposed to help the Bank to achieve its mission “stimulating a consistent expansion of and diversification of African trade so as to rapidly increase Africa’s share of global trade, while operating as a first classprofit orientedsocially responsible financial institution and a centre of excellence in African trade matters” by developing opportunities for business development in trade projects and export development finance at the regional level. 

Reporting to the Regional Chief Operating Officer, the job holder is responsible for implementation of business plans, client account plans and strategies.

The Client Relations Department covers clients of all industries/sectors across Africa to provide integrated financial solutions to clients, with products/services including Corporate Finance, Project Finance, Specialised Funding including ECA Finance, Syndications, Trade Finance and other financial advisory across all sectors. 

During the business development process, the client relations bankers will work closely with the product expert teams and execution teams and external professional consultants to deliver viable product/financial solutions to clients.

The main focus of this position is to proactively engage the Bank’s clients in the Region on an individualized basis to deepen relationships and deliver the Bank’s full product offering.

The role is responsible for building deep relationships with the Bank’s corporate customers and government officials in the region and providing them with the excellent service they have come to expect.

Your key aim will be to manage an extensive portfolio of customers, acting as a trusted advisor to each of them. You will also be expected to add to your portfolio, by targeting prospective customers and building strong relationships with them. 

Other responsibilities include managing risk within your portfolio.

Nature & Scope

The position holder will also be required to identify the Bank’s key/core customers in the Region by sector and draw up Account Management Plans for the purpose of maximizing cross selling of the Bank’s products and services.

Personal Specification

Skills, Knowledge and Attitude
  • Bachelor’s degree and post graduate degree in Business, Banking, Finance or other relevant field from a recognized University;
  • Sound experience of at least 8 years with a leading financial services organisation and familiarity with the major trade finance products to be offered to clients especially syndication, co-financing, club deals, correspondent banking products including letters of credit, factoring, forfaiting, structured trade finance, carbon financing, corporate finance risk participations, project-related financing and considerable knowledge of how these work;
  •  Ability to communicate and function in a culturally diverse and change oriented setting with good knowledge of banking practices in Africa; 
  • Ability to interact with senior officials of banks, corporates and governments and to represent the Bank in important professional fora where oral presentation of papers will be necessary to high level technical and professional audiences; 
  • Excellent verbal and written communication skills in English. Knowledge of the Bank’s other working languages is an added advantage (French, Arabic and Portuguese);
  • Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals; and
  • Ability to demonstrate proof of passion and commitment to the socio-economic empowerment of African countries and the ability to support the achievement of Afreximbank’s mandate



Banking & Finance



Job Level