Key Job Responsibilities |
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Operational Delivery
· Hold monthly reviews of maintenance partners (MP’s), security partners, grid suppliers and fuel supplier contracts, identifying opportunities for improvement and initiating Business Excellence initiatives to drive performance improvement · Ensure all OpCo’s adhere to the Operations DMS & ISO certification · Drive Business Excellence in the OpCo’s & MP’s organisations · Develop HOM’s, Zonal Managers (ZM) to be able to effectively manage MP’s, SHEQ, Supply Chain and Security · Support HOM’s/ZM’s with commercial management and supplier compliance to contracts · Drive O&M teams to deliver on Opex Reduction programs · Develop an Asset Life Management process in each OpCo that may include the set-up of service and repair centres & leading asset refurbishment strategy (DG, battery and rectifiers) · Ensure efficient management of spares including the return of all key spares and establish ‘Core Return’ process with key strategic suppliers · Ensure Supply Chain has all information required to claim warranty on key spares · Ensure that monthly reviews are happening with OpCo operations & SCM on the spare parts dashboard and that they are aligned to the Site Work Orders (SWO) dashboard · Be responsible for the development & implementation of Total Productive Maintenance · Benchmark performance internally and against other Tower Companies, sharing best practice between OpCo’s · Ensures that fixed assets are correctly reported in Siterra and that Siterra and SAP are aligned · Ensure the standard day is implemented in each OpCo and is being adhered to · Hold a monthly review with each OpCo on the SWO dashboard · Preventative maintenance optimisation to ensure where possible all DG’s are maintained every 250 hrs or 3 months – (QSV sites etc) · Ensuring sites are converted from configured to optimised with the briefest delay after the SPA group recommendations · When required establish and implement HT operations structures, policy, process, systems in new markets · Integrate operational structures into HT organisation when and if required · Support the recruitment, development, training of operational staff in respective markets Key Performance Indicators · Power Uptime (PUT) – a minimum of 99.99% PUT to be achieved · Mean Time to repair (MTTR) – ensure all sites have the correct Expected Response Time (ERT) documented and action plans in place to upgrade autonomy where needed · Site Work Orders (SWO’s) – P1’s to be closed within 24 hours, P2’s within 7 days & P3’s within the next PM cycle. · Data & Alarms – all sites to have an RMS communicating with a minimum of relays operational. · Compliance with Standard Operating Procedure – standard day & week fully implemented and complied to in each Zone/OpCo · Preventative Maintenance, Refuelling and LUKU top up – all planning to be aligned, executed to <95% with a 98% efficiency achieved · Fuel Consumption – all configured and non-configured sites to achieve >110% of fuel forecast |
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Role Dependencies HT policies and procedures Escalation of any critical risks |
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Stakeholders Landscape |
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Internal Stakeholders: Interaction and Relationship |
Director of Delivery Director of Technology Head of Performance Engineering OpCo SHEQ Managers OpCo Zonal Managers |
External Stakeholders: Interaction and Relationship |
Maintenance Partners Security Partners Grid Suppliers Fuel Suppliers |
Job Specifications/Minimum & Preferred Requirements |
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Education / Business Degree |
Educated to degree level in an engineering field Demonstrable Operations & Maintenance experience in a similar role |
Work Experience |
Minimum 5 years’ relevant experience in Operations & Maintenance in Africa Minimum 3 years’ experience in a management position |
Industry / Certifications |
Formal Project Management certification |
Any other specifications |
Experience working in a large organisation/public listed organization Experience of Telemetry systems |
Competencies |
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Knowledge |
Governance Change management Contract management Power generation Business Process Improvements Resource Efficiency People development Service level agreement management Strategy development |
Skills |
Attention to detail Culture and change champion Analytical thinking Results orientated Planning and organising Complex problem solving |
Behavioral Qualities |
Takes initiative Works independently Self-starter Manages time |
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