- PURPOSE OF JOB
The overall objective of the Head of IT is to first establish a fully-fledged IT function, develop IT policies and governance systems within the organization, drive both ICT strategy, and participate in the development of long term strategy for the future direction of Information Management within Trinity Energy; oversee and manage day to day operations of ICT services provision, ensuring that Trinity Energy staff and clients have suitable technical resources, applications and support to achieve the Company’s objectives effectively, securely, and with a competitive and innovative edge compared with other competitors. All of this is to be achieved within reasonable budget constraints.
- PRINCIPAL ACOUNTABILITIES
2.1 PRINCIPAL RESPONSIBILITIES
- Establishing of the IT function – create the foundation and structures for a dynamic IT function that is in tune with the needs of a rapidly growing organization.
- Strategy – To create and maintain Information Technology & Management strategy in line with stakeholder needs and in keeping up with current best practice for the youth sector in the field of IT.
- Governance – To ensure Information technology and management are in compliance with agreed strategy and policy. To ensure that policy and strategy is in compliance with government, legislation and/or regulatory requirements, and internationally accepted standards.
- Development – To manage the development and implementation of current and future ICT and business related technology projects. Specifically to manage:
– The development plans for ongoing integration, upkeep and improvement of IT systems;
– The commissioning of appropriate and cost effective procurement and contractual arrangements;
– The migration of core technologies and tools to the ‘cloud’;
– The management of project and system dependencies at planning, implementation and support stages;
– The sign off of all project management milestones for IT projects.
- Implementation – To manage the day to day operations of IT systems, ensuring that planning, end-user impact, change management, training, quality management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered.
- Project management and support – To provide project management and/or support to IT projects and other key projects being implemented within the organization for which the input of IT is required. This will include implementation of an ERP system.
- Vendor management – To manage the relationships with (and between) external vendors and suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in-line with agreed contracts.
- Business continuity – To develop and maintain the Major Incident & Business Continuity plan for IT and to implement measures designed to safeguard the Information Technology and Management needs of the Company in the event of major incidents or disasters.
- Service – To organize and implement servicing and support of all company IT systems to agreed service level standards. In particular:
– To ensure training is provided on any new information management tools that may be introduced;
– To monitor take up and use by staff and stakeholders; and
– To provide remedial support where necessary.
- Staff – To line manage and develop the Information Technology team, working with them to plan and prioritize their workloads, set objectives, conduct appraisals and supported to continually improve their performance and results.
2.2 FINANCIAL RESPONSIBILITIES
- Budget – To manage the annual Information Management budget and any associated funds. Specifically to be responsible for the review, audit and prioritization of all information management tools, including (in partnership with the Head of Finance) the replacement cycle of information technology hardware.
2.3 INDEPENDENT DECISIONS
The incumbent shall be responsible for all strategic and operational decisions within the department.
2.4 INTERACTION WITH OTHERS
Internal: Regular contact with IT staff, Corporate and Branch staff.
External: Regular contact with external vendors, external auditors and regulatory authorities.