Head of Performance Engineering

Job Description

Mission/Core purpose of the job

This individual will be responsible for driving performance through the optimisation of site engineering and management of the Network Operating Centres. The function will drive expenditure improvement and asset life to maximise return on investment through site monitoring, analysis, capability building, root cause analysis on failures and the creation of Site Work Orders to drive improvement activity onsite.

Key Job Responsibilities

Staff Leadership and Management

  • Ability to work in a team
  • Responsible for self-learning and development 
  • Ensure cohesive working with their functional area
  • Accountable for meeting and prioritising own targets/deadlines
  • Provide information to Manager on work accomplishments, individual/team challenges 
  • Lead team meetings and contribute on specialist/technical areas when required


Adhoc and Operational Meeting

  • Works to achieve operational targets with significant impact on departmental results.
  • Set up and manage adhoc meetings for day to day operational requirements as and when required


  • Resolve escalations as per defined escalation/resolution procedures

OpCo Operational

  • Design and implement operational changes and provide associated user impact assessment


Improve productivity and quality through leading practice initiatives


Provide inputs to the Manager (as required) relating to progress made within the department and in accordance with the measurement metrics set by the organisation 

Operational Delivery

  • Developing structures with clear R&R aimed at reconciling Fuel & Preventative Maintenance work order
  • Corrective Maintenance work orders, efficient access control and a function that uses a tool to drive the business.  
  • Developing the structure to drive performance analysis of the portfolio 
  • Analysing current performance to identify opportunities for improvement.
  • Ensuring the connectivity of all sites in the portfolio to systems.
  • Analysing the root cause on reasons for failure to communicate and appropriate actions to maximise connectivity
  • Connecting all sites in the portfolio so that data is available in central database. 
  • Securing all sites in the portfolio with electronic lock access control
  • Establishing a performance pack to drive daily management action
  • Leading the development of business tools to meet the continually developing needs of the business.

Key Performance Indicators

  • Optimising business processes and projects
  • Introduction of new initiatives
  • Enhancing stakeholder engagement
  • Demonstrating the company’s values

Personal Specification


  • Degree qualified in an engineering/ project management field
  • Black Belt Certification

Work Experience

  • 10 years’ relevant experience
  • Operational experience of working in Africa, operating in remote locations and managing remote teams.
  • Must be conversant with, and be able to demonstrate, a proactive risk-based approach to EHS. Ideally, they have experience obtained through formal recognised training programmes and on the job supervision. 


  • Black Belt Lean Six Sigma
  • Project Management certification


Experience working in a large organisation/public listed organisation 


  • Electrical/Electronic Engineering
  • Planning and Budgeting
  • Commercial Awareness
  • Contract Management
  • Operational Excellence and Efficiency
  • Quality Assurance
  • Project Management
  • Project Delivery
  • Digital Integration
  • People Development
  • Effective Communication


  • Attention to detail
  • Culture and change champion
  • Analytical thinking
  • Results orientated
  • Planning and organising
  • Complex problem solving

Behavioural Strengths

  • Creativity and problem solving
  • Attention to detail
  • Objective driven
  • Customer Insight
  • Fluency in English






Job Level

Mid-Senior Level