Shaping the strategy for the new Payments company (with management of the Group Holdco), identifying revenue-generating models, and identifying potential partnerships to acquire customers and scale the business
Developing an implementation roadmap for the strategy, including shaping thinking on roll-out of products and solutions, overall IT architecture, organizational needs, and customer acquisition/retention strategy
Ensure the new business has clearly defined metrics to evaluate success and continuous, measurable improvement
Building the organization for the new business. This would include designing the organizational structure, identifying capabilities required, prioritizing immediate positions to be filled, and leading the recruiting process.
Launch the new business including
Leading a team to design and deliver innovative products, and re-imagine customer journeys
Leading a team to drive customer attraction, retention, and increased revenues through digital platforms and physical channels (where applicable)
Leading formation of new partnerships to drive growth
Keep track of key developments in the digital, data, and payments space to continually identify new ideas, solutions that could provide opportunities for the business to accelerate growth ambitions.
Implement measures to drive consistency in the delivery of amazing customer experience across all channels and touch points
Lead by example to build a culture that is agile, digital and innovation driven
A minimum of 8 years post-graduation experience, out of which, at least, 5 must have been in the financial services industry and at least, 3 at the senior management level
Deep experience and business acumen in the payments industry and an understanding of its digital and technology needs and potential future (APIs, machine learning, AI etc.)
Experience in an entrepreneurial setting, ideally in a technology start-up, with a demonstrated ability to build a vision and strategy for a digital-enabled business, recruit a team, and launch programs / products / services.
Experience in Africa or other emerging market is preferred, having preferably already managed the complexity of a “corporate role”, that goes from developing the strategic framework till delivering innovative ideas /digital solutions and execution
Track record of scaling up fast growing start-up operations either at team, division or company level
Collaborative and strong capacity to partner with multiple players (e.g. vendors, regulators, management of other business lines etc.)
Open-minded, with a track record of thinking differently and comfortable exploring perspectives outside traditional banking norms and conventions
Strong belief in technology and the role of data analytics in driving decision making and business value
Possesses a growth mindset at the personal and business level
Entrepreneurial and dogged in terms of targets and ambition
High energy levels and cultural openness.
Good standing and assertiveness, with excellent teamwork attitude, with proven ability to influence and coordinate team beyond his/her own department
Skills and knowledge:
A minimum of first degree or its equivalent in any discipline (additional qualification in any business-related discipline would be an advantage)
Ability to develop new creative concepts and then take them from discovery phase through to delivery.
Ability to think as a customer, to anticipate new customer needs and to further develop the range of services
Proven determination, ability to show persuasiveness and leadership in difficult situations
Successfully demonstrated analytical and conceptual knowledge and a highly efficient and structured work method
Strong network in the global digital and payments community
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.