Talent – threats and opportunities

Competition for critical human resources is intensifying, and regional competition is hotter than ever. Human capital management (HCM) is a crucial part of the process of human resource management, but companies using HCM purely as a software tool to manage workforce are missing out on the wider facility to identify potential threats and possible opportunities within a global, mobile workforce that is increasingly self-entrepreneurial.

A growing concept in talent selection is the pipeline process. Whilst it begins with talent identification, this process has as an end-point successful organisation, mobilisation and retention of key talent, regardless of the entry point to the organisation. Pipeline processes are based on identified current need and scenarios around future need.

 

Standing tall in talent acquisition 

This process can be described as business agility – it uses potential threats to drive leadership development and workforce re-engagement inside the organisation and to focus on talent development and acquisition outside it. Social media and even international broadcast media give an increasing opportunity for the best companies to demonstrate their capacity to deliver timely, responsive and attractive solutions to regional difficulties.

Social media tools, in this way, become part of the portfolio of human resource managers – LinkedIn is not just a place to trawl for talent, but a desktop extension of the company’s outreach programme, giving opportunities to communicate, select and implement decisions both inside and outside the organisation. Such tools also ensure that compliance is based on values, rather than tick boxes, and allows the compliance process to be sold as a company advantage, rather than a mundane audit activity.

This broadly compliance based approach to engagement is often best viewed as a way of adapting global policies to regional variation, and offers two advantages:

  • A recruitment story that is compelling to the best talent – by highlighting the evidence of equitable regional arrangements based on global policies
  • Ability to regionalise talent flexibility across territory – reducing the need to engage in individual negotiation/renegotiation in fast moving environments.

Ultimately, response is in the process: what has changed in the ways organisations in Africa select their talent? What is new? Who is paving the way?

With 100 of Africa’s top HR professionals in attendance and key speakers from some of the continent’s biggest brands, Recruiting Excellence for Africa is a must attend event shaping and investigating the recruitment process in top African businesses. Don’t miss out on this opportunity to participate in some of the most cutting edge discussions revolving around the HR industry.

To find out more please visit our Talent Agenda 2014 Johannesburg website.

 

The impact of Employee Value Proposition on the global Talent Acquisition process

 

Talent Acquisition has become a resource grail for many organisations, whether in-house or out-sourced. However, recent surveys have shown that companies operating in fast-growing economies have particularly complex problems in attracting and retaining critical skill employees and in effectively sourcing talent from the global candidate base that is, or aspires to, excellence.

 

The need for an integrated approach linking Employee Value Proposition to TA may seem like an obvious given, but such a  statement ignores the need to ‘market’ a company or ‘attract’ talent to an organisation in ways that move outside the traditional search and acquisition process.

 

EVP, social media and market drivers

Social media has become one of the most pronounced drivers of organisational reputation and it is also a source of informal EVP, which can be extremely sensitive to regional and cultural differences.  As a result, highly sought candidates, whether critical skill or top talent, are much more likely to weave formal and informal EVP into a matrix when making decisions about opportunity, or when communicating their own experience of an organisation. The water cooler is now global and universally accessible, what is said around it is shared in real time and opportunities to communicate formal EVP in relation to informal EVP can be highly limited.

 

Is Talent Acquisition becoming more like marketing every day?

In tight markets where there is acute competition for talent, the acquisition process is not just an analytical tool, nor simply a recruitment strategy, although both of these are vital. EVP can create new opportunities for recruitment and retention by providing a global structure within which every employee can locate themselves and which can serve as a format for the communication of informal EVP.  

This global-to-local matrix of EVP works particularly well where organisations operate in regional markets with their own imperatives. Linking their current employees, as a talent base, to future talent acquisition allows for highly localised communication, based on a universally defined EVP. This can serve differentiation regionally, by specialism or by project, without creating a silo within which one talent pool becomes isolated. As a result, both geographical and skills-based segregation can be prevented, whilst sophisticated EVP treatment based on local or tasked related conditions can operate.

 

Talent Acquisition and brand communication 

Talent acquisition has a relatively short history in relation to Human Resources, and it’s development in relation to EVP may be seen as simply a factor of marketing and public relations. This is a failure of opportunity, whether talent acquisition is in-house or a specialist external function. Building upon talent acquisition allows an organisation to extend the Employee Value Proposition via communication outside the company and delivery upon the proposition inside it.

A well-defined EVP, effectively communicated and delivered against, creates substantial benefits for any organisation. It allows the company to create brand distinction, to differentiate from their competitors for talent, and to tailor a global EVP to critical regional or specialist need without deviating from brand or creating employment silos which can inhibit supra-level organisational progress. In other words,  it allows an organization to become a ‘talent magnet’.

Let the debate begin: Is your organisation a ‘talent magnet’?

With 100 of Africa’s top HR professionals in attendance and key speakers from some of the continent’s biggest brands, Recruiting Excellence for Africa is a must attend event shaping and investigating the recruitment process in top African businesses. Don’t miss out on this opportunity to participate in some of the most cutting edge discussions revolving around the HR industry.

To find out more please visit our Talent Agenda 2014 Johannesburg website.

The team from Enabling Enterprise visited the Global Career Company offices again this week, this time with over 20 children from the John Perryn Primary School. This proved to be yet another fun packed day where the children were tasked with creating a celebration event for the Global Career Company team. THe Enabling Enterprises team have kindly agreed to share the following blog on their group’s experience at Global Career Company:

To launch their enterprise programme for the new school year, twenty Year 4 students from John Perryn Primary School were lucky enough to spend the day at Global Career Company in Hammersmith. Global Career Company is the global leader in recruitment excellence for the development of emerging markets and throughout the day, the Year 4 students were joined by seven knowledgeable and supportive employees who helped them with their challenge.

“A brilliant day. It really opens the students’ horizons.” (Year 4 teacher)

The Enterprising Challenge

So, what was their challenge for the day? Students were assigned the role of event planners and had to plan an awards event for the employees of Global Career Company to reward them for all their hard work. Before they could get started though, team names had to be chosen. Team members listened carefully to each other and shared their ideas to come up with fantastic names such as the alliterative “Dynamite Dashers” or the very relevant “Global Event Stars”.

Find Out More

With team names chosen, the students now had a chance to find out a bit more about Global Careeer Company through a quiz and by interviewing different employees. Not only were students looking for this information but they also wanted to conduct some market research to see what the volunteers would like as their awards event. “I’ve learned about the people that work here, it was really interesting to hear their ideas for the party.” (Year 4 girl)

Party Planning

Now that teams had an idea of what the Global Career Company employees would like as their awards event they worked as a team to brainstorm ideas for the theme, entertainment, food and prize.

“My favourite bit was sharing everyone’s different ideas for the food we could have at the party.” (Year 4 girl)

With exciting themes such as James Bond, the Oscars, the Victorians and the Caribbean chosen, students then had to use their problem solving skills to decide how they were going to spend their £12,000 budget. The “Party Poppers” used their market research well and decided to spend a large chunk of money on their food as they had found out earlier that the volunteers would like to eat curry and ice-cream.

But suddenly there was a newsflash! The budget had been cut by £3,000 and students had to go back to their teams and rethink their choices. “Business Stars” worked really well as a team at this point to take it in turns to share ideas for how to reduce the budget and decided just to focus on decorations, food and entertainment.

“I like business and it’s really smart how you have a budget but you want people to enjoy themselves so you have to do your best with the money you have.” (Year 4 boy) …

Persuasive Posters and Pitches

After lunch, students set to work on creating eye-catching posters with really clear information about their awards events to encourage lots of employees to attend. “Dynamite Dashers” created really colourful posters to tie in with their Caribbean theme and they drew example outfits so that everyone knew the dress code.

Finally, it was time to prepare their persuasive presentations. Which team was going to convince the Global Career Company judges that they had planned the best awards event? The volunteers listened to each team’s practice pitch and gave feedback so that teams could improve their presentation. “Global Event Stars” listened carefully to their volunteer and made a real effort to improve their eye contact with the audience after their first practice. The parent who had accompanied the students noted how important today was in preparing the children for the next stage in their lives; being able to present is a vital skill not only in secondary school but in the world of work too.

The Top Team

All the presentations were brilliant and the judges had a difficult decision to make when picking the winner. After a long deliberation they decided on the “Business Stars” because of their loud, clear delivery without scripts and for displaying super teamwork throughout the day.

A huge thank you must go to all the volunteers at Global Career Company for their time and support spent working with the John Perryn students and to the students themselves for showing such excellent problem solving and teamwork skills. A big thank you also to the teachers and parent from John Perryn for ensuring the day ran smoothly and was a success. What a fantastic day summed up by one of the student who did not want it to end! Contact us if you would like to get involved!

“I’d like to do more of this during the year!” (Year 4 boy) Well, you certainly will be doing in your lesson time projects in school.

The 2015 Marimba Tour comes to the UK next February thanks to Sarah Roe, a member of the Board of Trustees with Education Africa.

10 children and 3 teachers from the 2015 Marimba Tour will be coming to the UK next February to spend a week with the children at Lambrook School, in Berkshire. Whilst there, they will be attending music lessons with the pupils as well as attending other lessons and sharing information on their lives with the pupils.

Whilst they are there, the children will also have the opportunity to visit some of the local attractions and learn more about the local area. One visit will include a trip to Windsor castle, where we hope the Queen will make an appearance!  As well as attending the school for the week, there will also be a fundraising concert towards to the end of the week as a way of marking their time at the school and to share with the pupils some of their musical and cultural heritage.

The children will also have the opportunity to spend a few nights in London where they will perform at Shaka Zulu in London, thanks to Roger Payne who is on the Board of Directors for Education Africa. There will also potentially be the opportunity for another performance at Orchard House School in Chiswick and the City of London School. The visit looks set to be packed with many chances for the children to see and learn about the UK and to share their own musical heritage on a wider platform.

With the team at Global Career Company fully on board with their support for Education Africa, and supporting the fundraising efforts through the appointment of a group of ‘Future Ambassadors’ the 2015 Marimba Tour is a fantastic element to add to the fundraising efforts. For more information on how to support Education Africa then get in touch: contactus@globalcc.net

The team from South Africa were once again out in the market, networking and connecting with talented candidates who attended the Access MBA Tour in Johannesburg. This was yet another fantastic opportunity for the team to network with high demand and high quality graduates.

This was the perfect platform for Global Career Company and Careers in Africa specifically to raise brand awareness and share information on the up coming Careers in Africa Summit that is taking place from 21-23rd November this year.

With over 150 people in attendance across the 5 hour event, it was a busy and informative day. The Access MBA Tour is a series of targeted events that focuses on delivery of high quality, personalised services for MNA candidates, perfectly aligned with the Careers in Africa Summit positioning.

The event gave qualified and motivated professionals the opportunity to meet with top internationally accredited business schools, recruiters and professional services organisations. With approximately 100 accredited and internationally-ranked business schools participating in the Tour, the event promised to have a packed agenda and didn’t fail to deliver. Among them, 70% of the Top 100 MBA programmes and some of the best American MBA programmes attended the event.

The Careers in Africa team had its own dedicated stand where we were able to share the latest information on our Summit, with information on companies attending and how to register. Following this event, Careers in Africa look to work with Access MBA in the future to continue to build and develop a sustainable relationship that will provide a platform to support high calibre candidates.

For more information on our attendance at the Access MBA Tour Johannesburg this week, please contact us on contactus@globalcc.net

With talent sourcing, engagement and selection being at the top of the Talent Agenda, the Recruiting Excellence for Africa Conference brings together HR and business leaders from across Africa to discuss Human Capital Excellence.

Top HR and business leaders will gather at the “Recruiting Excellence for Africa” Conference, the inaugural Talent Agenda Series event in Johannesburg this coming November, to discuss ways of optimising sourcing, engaging and selecting the best local, regional and international talent for Africa.

The Recruiting Excellence for Africa Conference will see leading HRDs and senior decision makers come together to create a talent agenda which supports strategic objectives, and with over 30 top employer brands confirmed so far from across the continent, the conference looks set to pave the way for new recruitment strategies and talent engagement plans for organisational and business growth.
With keynote speakers including Ndaba Ntsele from Pamodzi Group, Tavaziva Madzinga from Old Mutual and John Saker from KPMG, the one-day conference programme will be addressing, in the morning session, the significance of social media in sourcing top talent for Africa, how far the employee value proposition can impact the talent agenda acquisition process and whether new threats and new opportunities have created new selection techniques. The second part of the day will focus more specifically on sourcing, engagement and selection responses to the need for high-potential, diverse talent that fits company culture.

The speakers and panellists’ line up includes some of the most senior figures from some of the leading brands in Africa: Citi, Colgate Palmolive, DStv Digital Media, Ericsson, ESKOM, EY, G4S, GSK, Lafarge Nigeria, Maersk Line, MTN Group, Neotel, NMB, PUMA Energy International, Rio Tinto, Samsung Africa, Tiger Brands, Yum! Brands.

Global Career Company, the international recruitment consultancy with offices in London and Johannesburg, are the organisers of the Talent Agenda Series. Following the success of the launch event in London last May, the platform looks to go from strength to strength, attracting large numbers of high profile multinational and regional organisations that lead the talent agenda across Africa. With 60 companies attending, the conference highlighted the importance of identifying employability skills required by businesses to achieve a competitive edge on an international platform. The Recruiting Excellence for Africa Conference in Johannesburg wishes to continue this success and aims to build a forum for HR and business leaders to discuss the pressing issues around their human capital strategies.
The conference in Johannesburg is co-hosted with Careers in Africa Recruitment Summit, the 6th annual summit that takes place across three days and that will involve networking, interviews and hiring the very best talent that Africa has to offer.

Global Career Company’s Talent Agenda Series Conference “Recruiting Excellence for Africa” will take place in Johannesburg on Friday 21st November. Companies and professionals interested in attending should visit https://www.careersinafrica.com/events/talent-agenda/2014-johannesburg/ for further details.

Now entering its 6th year, the Careers in Africa Summit taking place in Johannesburg this year focuses on recruiting excellence for multinationals who are looking to put Human Capital Excellence at the top of their agenda. With up to top 50 top employer brands from the continent aiming to recruit the best Africa talent, and more than 1000 candidates expected to attend this prestigious invite only event, the Summit is a key part of the talent landscape in South Africa this year, and is set to be the biggest hiring weekend on the African business calendar.

Global Career Company, the international recruitment consultancy with offices in London and South Africa, are the organisers of Careers in Africa Recruitment Summit. This year’s Summit not only promises to deliver Africa’s brightest talent, but ensures that Return on Investment is at the top of the agenda for attending companies. As the market has become saturated with similar event offerings in recent years, the Careers in Africa Summits remain differentiated through recruiting the best African talent both locally and internationally. A rigorous search and selection process, pre-screened candidates and pre-scheduled interviews ensures that companies are meeting candidates that meet their criteria. The 50% interview to offer ratio at the Summits speaks for itself to showcase the quality process the dedicated team of recruitment experts adhere to. The ability to go from large volume applications to shortlist quality candidates ensures the interaction and the Summit is at the best level it can be.

This years Summit seed the introduction of a conference element, the second Talent Agenda Conference in the series, and the first of its kind in Johannesburg. With Recruiting Excellence being the theme across the three day event, the conference will see Top HR and business leaders gather to discuss how to optimise their Talent Agendas on sourcing, engaging and selecting the best local, regional and international talent for Africa. Alessandra Zorzato, the Events Director and lead for the Talent Agenda Conference said,

In a market where the competition to recruit and retain the best is unprecedented, leading employers are seeking to create a Talent Agenda which supports their strategic objectives. The Conference will take the format of a plenary session in the morning where the focus will be on Talent Acquisition and Recruitment, followed by three streams in the morning and three in the afternoon where the focus will be on sourcing, engagement and selection responses to the need for high-potential, diverse talent that fits company cultures. With this in mind, it is encouraging to see some high profile speakers contributing to this important and relevant topic, from companies such as GSK, KPMG, Accenture and Old Mutual to name but a few.

The Talent Agenda Conference at the Careers in London Summit was a huge success, where finding, retaining and developing talent for Africa was on the agenda. With 60 companies attending, it highlighted the importance of identifying employability skills required by businesses to achieve a competitive edge on an international platform. The Conference in Johannesburg looks to continue this success and aims to build a platform forum for HRD’s to discuss the pressing issues around their talent agenda strategies.

The conference looks to compliment the Summit across three days of networking, interviews and hiring in a serious recruiting environment. The Summit is a platform for organisations to meet the very best talent that Africa has to offer.

Global Career Company’s Careers in Africa Recruitment Summit will take place in Johannesburg from 21-23rd November. Prospective candidates and companies interested in attending should visit www.careersinafrica.com for further details.

Career Tip #1: Competency Based Interviews and How to Stand Out

 

Competency based interviews are now a crucial part of the interview process, and give you the opportunity to differentiate yourself from the competition that you are up against. In job market that is crowded with candidates all competing for the same role, having the platform to showcase skills and experience in a literal sense could be the difference between securing a position or not.
Our Career Tips aims to provide you with the tools you need to succeed in finding and securing roles to support your future career development. Competency based interviews are a critical part of the tool kit for success, and we believe getting it right at the interview stage can make the difference to your chances of success.

The Interview Purpose

Interviews are a crucial part of the recruitment process for all organisations. Their purpose is to give the interviewer(s) a chance to assess a candidate’s suitability for a role and the candidate to demonstrate their abilities and personality. One of the frequent ways organisations assess candidates’ suitability is in the use of competency-based questions.

Faced with a pool of candidates who on paper may all have similar or equal attributes for the job, a hiring manager will have to make a decision based on a meeting with the candidates. He/she may decide to use competency-based questioning as a technique to identify previous performances in key areas, analyse them and determine if the candidate has the required experience, behaviour and potential to fulfil the new role. The focus of the interviews will be determined by the competencies required to perform the job.

Key Competencies Identified

Competencies relate to the job role and values of the company and can be found in a job description. Key competencies for a job may include: decision making, leadership, problem solving, conflict resolution, customer service skills, management, project management, budgetary control, commercial awareness and team work. The key to answering related questions is to be specific in your response and avoid generalisations.

The STAR Technique

One of the recommended ways to achieve this is using the STAR technique:

  • S – Situation – describe the background of a particular situation when you used the key competency in question
  • T – Task – describe what your particular task was in relation to this
  • A – Action – describe the action you took
  • R – Result – describe the result of the action).

Using the STAR technique will help you stay focused on the question; demonstrate your suitability and present clear evidence to show you are capable of fulfilling the role. It is also important that you only use examples that end positively or with your learning from the situation. For every interview, remember to also research on and identify the mission statement and values of the company as you will probably be questioned on these too. Interviewers always look for a fit for the company as well as the role.

Finally, any interview should be a two-way process; it is also a good opportunity for you to ask relevant questions that can help determine if the organisation and position are right for you.
For more advice on and Career Tips, contact one of our dedicated team on: contactus@globalcc.net

 

 

 

 

 

 

 

 

Employer of Choice Conference: Social Sourcing – Tomorrow’s World or Another False Dawn?

Technology is changing the recruitment profession. Quick! Quick! Women and children first! Abandon ship!

We’ve done this a few times now of course. First job boards were going to destroy the recruitment profession, then it was social media, now LinkedIn will. New sourcing tech is rolling off the production line faster than Silicon Valley MBAs can say, while leaning back in their chairs with loafers on desk perhaps, “Seed Capital”. Currently another newbie, Glassdoor, is getting in on the act, offering the opportunity to slam your current employer and apply for a carefully targeted, directly-sourced role on the same screen. Honestly, recruiters, pack up. Tech guys have it in for you.

And yet, in every one of these examples, it’s been the way we do what we do, and not the core of what we do, that has altered. 90% of job board posts are placed by recruitment agencies. LinkedIn’s major revenue stream? Recruitment agencies. There seems to be no way to really replace the human element at the heart of this profession. Making processes efficient? Check. Yet this isn’t what we’re sold by the tech press and the early adopters. This was meant to be a revolution, baby, and it’s all a little bit the same.

There’s no doubt though, that lately Social Sourcing has become increasingly popular as a means of attracting the right talent for one’s organisation, ensuring you recruit the very best amongst your ranks through “the process of locating and engaging active and passive candidates through the use of social media, platforms, and networks” (Bersin, 2014). As more and more aspects of our life are being digitalised, so is the recruitment process as professionals claim “sourcing candidates over the web is critical to success today”(forbes, 2014).

It is for this reason that we have decided to focus one of our 3 main streams on the topic of ‘Social Sourcing’ at our Recruiting Excellence for Africa conference, taking place on 21 November 2014 in Johannesburg. We are looking to distil the imperative from the intriguing, the game-changing from the gratuitous, and to do it, we’re turning to Africa’s HR leaders. In the continent whose money was mobile 10 years before the US and UK were ‘pinging it’, surely here we will find the people and the processes that will make revolution where everyone else is stuck in evolution?

Let the debate begin: Can the example of the leading practitioners tell us whether Social Sourcing is today’s buzz, or tomorrow’s standard? Who are the employers and leaders embracing, excelling and exciting in this area?

With 100 of Africa’s top HR professionals in attendance and key speakers from some of the continent’s biggest brands, Recruiting Excellence for Africa is a must attend event shaping and investigating the recruitment process in top African businesses. Don’t miss out on this opportunity to participate in some of the most cutting edge discussions revolving around the HR industry. To find out more please visit our websiteon the Africa Employer of Choice Conference, London 2015 

The team from Careers in Africa at Global Career Company attended the Corporate Afrika Graduate Recruitment event on Friday 1st August 2014. With approximately 60 attendees that attended from diverse nationalities and reputable industry sectors and functions within, were present during the course of the day.

The team were able to network with candidates from Zimbabwe, Uganda, Cameroon, Senegal and Nigeria – all key markets that we have experience in and have worked with for over 12 years. Graduates were able to meet a mentor and discuss opportunities, and the event provided a platform for like minded people to get together and discuss career opportunities for the future.

We are looking forward to working with Corporate Afrika again on any future events. If you would like to know more, or find out how you can apply for our Careers in Africa Summits then get in touch with one of our dedicated experts today via contactus@globalcc.net