Billing Manager

Job Description

G4S is the world’s leading global, integrated security company specialising in the delivery of security and related services to customers across six continents.

Currently, they are seeking a Billing Manager with the strong commercial sense.

Reports to: Financial Director

Direct Subordinates: Billing Agent

Job Purpose:

  • Implement an efficient billing management and the re-billing of any service fee
  • Manage customer relations on all the issues specific to billing (Assets, litigation, unpaid … etc)

Key Areas of Responsibilities but Not Limited to:

  1. Organize and supervise the billing and re-billing process
  • Monitor service contracts
  • Update contracts as a result of changes (tariffs, standards, delivery … etc)
  • Ensure regular monitoring and updating of the billing base (new contract, termination, up-grade … etc) and the rate base for benefits
  • Follow the accounting treatment of pricing
  • Manage payments and matching lettering
  • Maintain activity dashboards and periodic reporting
  • Conduct actions to improve and optimize the customer billing process
  • Ensure the processing of supplier bill, in particular by ensuring the proper follow-up of files with suppliers (reminders, litigation)
  • Ensure timely completion of various analyse and studies related to billing
  • Ensuring regulatory compliance
  • Supervise the classification and archiving of contract and billing documents

  1. Customer Relationship management
  • Inform customers and carry out periodic visits in order to reinforce and prioritize collaborative relationships with their accounting departments
  • Set up customer satisfaction analysis tools
  • Manage customers by personalized follow-up
  • Ensure the update of the client database
  • Participate in litigation

The Successful Applicant Must Have the Following:

  • Advanced Diploma in Accounting and Management / Accounting and Financial Diploma or equivalent level.
  • Experience of more than 5 years in a similar job
  • Strong attention to detail
  • Excellent system skills