Billing Manager

G4S is the world’s leading global, integrated security company specialising in the delivery of security and related services to customers across six continents.

Currently, they are seeking a Billing Manager with the strong commercial sense.

Reports to: Financial Director

Direct Subordinates: Billing Agent

Job Purpose:

  • Implement an efficient billing management and the re-billing of any service fee
  • Manage customer relations on all the issues specific to billing (Assets, litigation, unpaid … etc)

Key Areas of Responsibilities but Not Limited to:

  1. Organize and supervise the billing and re-billing process
  • Monitor service contracts
  • Update contracts as a result of changes (tariffs, standards, delivery … etc)
  • Ensure regular monitoring and updating of the billing base (new contract, termination, up-grade … etc) and the rate base for benefits
  • Follow the accounting treatment of pricing
  • Manage payments and matching lettering
  • Maintain activity dashboards and periodic reporting
  • Conduct actions to improve and optimize the customer billing process
  • Ensure the processing of supplier bill, in particular by ensuring the proper follow-up of files with suppliers (reminders, litigation)
  • Ensure timely completion of various analyse and studies related to billing
  • Ensuring regulatory compliance
  • Supervise the classification and archiving of contract and billing documents

  1. Customer Relationship management
  • Inform customers and carry out periodic visits in order to reinforce and prioritize collaborative relationships with their accounting departments
  • Set up customer satisfaction analysis tools
  • Manage customers by personalized follow-up
  • Ensure the update of the client database
  • Participate in litigation

The Successful Applicant Must Have the Following:

  • Advanced Diploma in Accounting and Management / Accounting and Financial Diploma or equivalent level.
  • Experience of more than 5 years in a similar job
  • Strong attention to detail
  • Excellent system skills