G4S is the world’s leading global, integrated security company specialising in the delivery of security and related services to customers across six continents.
Currently, they are seeking a Billing Manager with the strong commercial sense.
Reports to: Financial Director
Direct Subordinates: Billing Agent
Job Purpose:
- Implement an efficient billing management and the re-billing of any service fee
- Manage customer relations on all the issues specific to billing (Assets, litigation, unpaid … etc)
Key Areas of Responsibilities but Not Limited to:
- Organize and supervise the billing and re-billing process
- Monitor service contracts
- Update contracts as a result of changes (tariffs, standards, delivery … etc)
- Ensure regular monitoring and updating of the billing base (new contract, termination, up-grade … etc) and the rate base for benefits
- Follow the accounting treatment of pricing
- Manage payments and matching lettering
- Maintain activity dashboards and periodic reporting
- Conduct actions to improve and optimize the customer billing process
- Ensure the processing of supplier bill, in particular by ensuring the proper follow-up of files with suppliers (reminders, litigation)
- Ensure timely completion of various analyse and studies related to billing
- Ensuring regulatory compliance
- Supervise the classification and archiving of contract and billing documents
- Customer Relationship management
- Inform customers and carry out periodic visits in order to reinforce and prioritize collaborative relationships with their accounting departments
- Set up customer satisfaction analysis tools
- Manage customers by personalized follow-up
- Ensure the update of the client database
- Participate in litigation
The Successful Applicant Must Have the Following:
- Advanced Diploma in Accounting and Management / Accounting and Financial Diploma or equivalent level.
- Experience of more than 5 years in a similar job
- Strong attention to detail
- Excellent system skills