Country CEOs – Mozambique, Uganda and Tanzania

REPORTING RELATIONSHIPS

  • Functionally reports to:  DMD/ CEO Africa
  • Administratively reports to: DMD/ CEO Africa
  • Supervises: Exco Members.

JOB DESCRIPTION

Roles and Responsibilities

  • Develop and secure approval for relevant business strategies and ensure effective implementation in line with approved budget
  • Manage overall performance on revenue, profitability and growth of business lines within the country.
  • Provide adequate direction/ supervision for the country and assume overall responsibility for Wholesale & Retail within the country.
  • Manage the banks relationships with key alliance/ strategic partners and establish relationship with new DFI partner institutions.
  • Attract investable funds from mass affluent African Diaspora markets in Europe and other parts of the world through Wealth Management product offerings on appropriate service delivery platforms.
  • Ensure the bank brand is made a top brand primarily in country of coverage and the group at large.
  • Develop and manage relationships with Embassies, NGOs and Multilateral institutions.
  • Ensure adequate resourcing of all levels and coach/ motivate employees to effectively execute the strategic decisions to meet corporate goals.
  • Ensure business directives and initiatives from management are well disseminated in the country.
  • Ensure desirable performance against budget.
  • Ensure full compliance with regulatory and statutory requirements.
  • Any other duties as may be assigned by the DMD/ CEO Africa and Executive Management.

KEY PERFORMANCE INDICATORS (KPIS) 

JOB REQUIREMENTS

  • P & L position
  • Actual vs target on assigned budget
  • Growth rate in deposits and accounts opened/closed vs. target
  • Customer service delivery index
  • Actual market share vs. target
  • Attrition rate and staff happiness index
  • Brand visibility

EDUCATION REQUIREMENTS

  • Minimum education level –First Degree; higher degrees /MBA/professional certifications compulsory

EXPERIENCE

  • Minimum requisite experience – 15 years relevant experience

COMPETENCIES

Knowledge:

  • Core Business Processes
  • Data Gathering and Analysis
  • Regulatory Compliance
  • Banking Operations
  • Banking services/products
  • Relationship management
  • African macro-economic environment 

Key Skills:

  • Professional disposition
  • Strategy formulation & Business Awareness, Creativity & Innovation
  • Resource Management, Delegation & Empowerment
  • Ability to Inspire & Manage Change
  • Analytical Thinking
  • Financial Analysis
  • Decision Making, Problem Solving, Diversity Management.