Key Accounts Manager

Job Description

This role reports to the Commercial Manager. This role is to establishes maintains and mobilises his team to build relationships with MDC/SSD Operators and their ceded customers with a bid to improve product availability, outlet activation and to increase sales, market share and profit within his/her territory.

Key Responsibilities

  • Implementation of the Company’s selling process, customer and call planning and related documentation
  • Achievement of commercial objectives for the territorry including product availability and customer satisfaction
  • Achievement of market leadership in every outlet and in the territory through market place execution, understanding of the market and personal integrity
  • Development and maintenance of strong relationship with customers and colleagues
  • Identification of opportunities for further growth in the territory
  • Application of new learning


Qualifications & Experience

  • Sales experience, at least at Sales Rep level. Understanding of the Sales routines. Knowledge on working with 3rd parties
  • Partnering with customer/Clients
  • Cost Management
  • Personal Organization; time and task management
  • Ability to train and supervise performance of others
  • Computer Application Skills
  • Sales Force Management       
  • Total understanding of the organisation                                                                    
  • Presentation Skills                                    
  • Budgeting and Budgetary control
  • Development and Implementation of volume improving programs
  • Company systems and procedures
  • Setting targets for outlets
  • Route / call planning
  • Financial administration per Company policies and procedures
  • Company’s selling processes
  • Presenting products / solutions effectively
  • Overcoming barriers to selling
  • Negotiating effectively
  • Understands what drives sales in outlet
  • Understanding customer financial levers
  • Territory understanding
  • Communication skills to understand customer needs
  • Describes product and solution features and benefits and relates these to customer needs

This role is being recruited for at the Careers in Africa London Summit in July. Applicants will be required to attend the Summit.