Manager-Credit Monitoring & Recovery

1.  PURPOSE OF JOB

 Monitoring of accounts causing concern with a view to prevent their slippage and devising/ implementing strategies to make recoveries from NPAs and written-off accounts.

2.  PRINCIPLE ACOUNTABILITIES

2.1 RESPONSIBILITIES

&#149   To identify accounts which are above sanctioned limits/ expiry of limits/ where full compliance of terms of sanction remains pending/ showing other early and late warning signals, causing concern

&#149  To follow up on all the 4 categories stated above to bring about improvement/rectification of unsatisfactory features and to escalate issues to higher management

&#149  Meeting recovery targets

&#149  Reminder letters to such credit customers

&#149  Attending customers issues and correspondence

&#149  Restructuring/ reschedulement/ compromise

&#149  Preparation of BOT returns, Board papers, covenants for loans from DFIs and other related MIS

&#149  Proposing accounts to be downgraded into NPA.

&#149  Handling of various audits including external and internal

&#149  Full compliance of regulatory and policy norms/ directives

&#149  Identifying accounts for filing of suits.

&#149  Devising strategies to ensure maximum recovery on all written off accounts.

&#149  Attending court hearing sessions as bank’s witness.

2.2  FINANCIAL RESPONSIBILITIES

&#149  N/A

2.3  INDEPENDENT DECISIONS

&#149  Call customer / borrowers in which their accounts indicate  defaults, to  negotiate the plan for  repayments.

&#149  Write formal letters to remind customer to clear outstanding dues.

&#149  Issue  Legal demand notices

&#149  Engage debt collectors in the recovery.

&#149  Visit customers to evaluate the progress of their business

2.4  INTERACTION WITH OTHERS

Internal: Regular contact with Corporate and Branch staff

External:  Regular contact with other lenders, Debt collectors, courts and external auditors

3  QUALIFICATIONS AND EXPERIENCE

&#149  Must be a graduate in Banking and Finance or related field.

&#149  Must have at least 5 years of working experience

&#149  Knowledge of legal matters

&#149  Relevant experience in credit risk

4  COMPETENCIES

&#149  Having a proven record of managing recovery function at a senior level.

&#149  Having a better understanding of dealing with Customers problems

&#149  Having good negotiation skills.

&#149  Good Analytical skills

&#149  Having wide understanding of the Tanzanian market.

&#149  Hard working

&#149  Good decision making skills

&#149  Proactive