PURPOSE OF JOB
The product manager is responsible for changing, modifying, streamlining the existing product portfolio, design the new products and be a Sales Support for the Branch Sales Team in consultation with retail bank head.
RESPONSIBILITIES
- Manage in-life product performance: sales, margin, and churn, conducting extensive numerical analysis using company data.
- Identify and present innovative and creative product solutions.
- Project management of all product integration/launches/changes throughout implementation.
- Identify the business and operational requirements based upon the business requirements & objectives of each product.
- Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products.
- Coordinate and build strong working relations with various internal organizations including; IT, Engineering, Sales, Marketing, Product Development, & Operations.
- Lead the development, approval, training, and communication of new products/product changes and their associated customer, operational, system, & process impacts to the various internal organizations.
- Develop & conduct specialized training on new products launched and raise awareness & application of relevant subject matter.
- Ensure that all branch sales staffs are trained regularly on existing and new products.
- Be a sales support/one point of contact/knowledge base for the entire Branch Sales team.
- Monitor internal processes for efficiency and validity pre & post product launch/changes.
- Provide support for other departmental projects as needed.
- Participate in opportunities to develop both personally and professionally.
- To meet/exceed and maintain service levels as assigned by management.
- To meet/exceed expected reliability standards.
- Adhere to Corporate Compliance Policy.
REQUIREMENTS
- Minimum experience of 5-8 yrs with at least 2-5 years a product head/product manager in a bank at Tanzania
- Will be owning all product related activities for all retail liabilities (CASAFD. Salary accounts) and assets (PL, HL, VL)
- Bachelors degree in business, marketing, engineering, science;
- Experience in product development, strategic planning, and implementation preferred.
- Excellent communication skills (verbal and written);
- Numerical analysis skills: business cases, margin and cash flow analysis;
- Ability to write and deliver training courses and materials;
- Good interpersonal skills;
- Project management skills;
- Group facilitation skills;
- Time management skills;
- Analytical skills
- Problem solving skills;
- Ability to be pro-active with a sense of urgency;
- Ability to read, understand and communicate technical documentation; and
- Be a self initiative and a motivated person able to work in a fast paced environment.
Please note, interviews for this position will take place at our Careers in Africa Recruitment Summit in London, 16- 18th of May 2014. Relevant candidates will be contacted and invited to attend the event.