Head of HR, Ethiopia, Eastern & Southern Africa

Job Description

Mastercard Foundation is a global foundation based in Toronto, Canada with several offices in Africa. Our programs promote financial inclusion and advance education and learning in Africa, primarily for young people, and in Canada for Indigenous youth. The Foundation was established in 2006 through the generosity of Mastercard when it became a public company. From inception, the Foundation was designed to be a separate entity and independent from Mastercard. Our policies, operations, and funding decisions are made by our President and Board of Directors.
The Foundation believes that youth employment is key to unlocking prosperity, both for youth and their societies. Enabling young women and men from disadvantaged communities to secure dignified and fulfilling work will ensure inclusive development and economic growth in Africa.
Values are timeless, they transcend and rise above all. They guide everything we do, as employees of the Foundation. We share a common vision of a world where everyone has the opportunity to learn and prosper. We make mistakes, we reflect, and we grow so that we can impact our world – it’s why we are here. We are ambitious and driven. We encourage you to bring your bold ideas, curiosity, and expertise to your work. We laugh at ourselves and with each other. We are a team. Our journey together makes our impact even more meaningful.
We have entered a very exciting time at the Foundation as we scale up our operations across Africa to realize our Young Africa Works strategy. If you are an experienced HR Business Partner ready to build something new and increase your impact, read on!


Mastercard Foundation is looking for a senior HR professional to serve as a strategic business partner, working directly with leaders and staff across Ethiopia, Eastern & Southern Africa. The focus is to build HR capacity and capability while providing hands-on operational HR support to regional and country teams. To achieve your mandate, you will lead a team of HR professionals, ensuring coherent and leading-edge practices, participating in the development of Human Resources and business-related initiatives and implementing them at a country and local level.
The successful candidate will be a seasoned HR Generalist with the demonstrated ability to build up an HR function, establish and nurture effective relationships and to oversee the full range of HR activities including talent acquisition, compensation, employee relations and change management. We are looking for an individual who is results-oriented, agile, creative and a team player to work in an environment characterized by expansion and growth.



The Chief Human Resources Officer (CHRO) in Africa, partnering closely with senior
management across the Continent and in Canada.



  •  Contribute to the creation of the Human Resources function in close collaboration
    with CHRO and the HR team
  • Serve as the HR Business Partner working with executives and senior leaders to
    advance the goals of the organization from a Human Resources perspective
  • Support a performance-driven culture with a focus on our human capital – talent
    management, coaching and mentoring, business partnering to enable and motivate
  • Recommend, design and implement new approaches and initiatives to support Foundation objectives
  • Ensure the continued development of great HR practices in line with business goals
    Partner with our Talent Acquisition team to help recruit, develop, retain and engage
    high potential and high performing team members
  • Develop great relationships with our employees at all levels to support a high level
    of employee engagement
  • Leverage your networks and experience to bring new ideas and best practice to the
    fore as we design the future



  • Post Graduate degree in Human Resources, Business Administration or a related field and/or a combination of relevant experience and education
  • 10 – 15 years of progressive HR experience serving in strategically focused roles. Senior level experience as a Human Resources Business Partner is a must. Global experience is an asset.
  • Minimum 5-7 years of experience leading and managing a team with the proven ability to motivate and energize others
  • Extensive knowledge of employment legislation and best practices across Africa with a strong professional network. Good knowledge of immigration and relocation practices.
  • Willingness to take initiative, “roll up one’s sleeves” move with urgency, persistence and speed, and thrive in a fast-paced environment of high demand and change
  • Able to navigate a complex organization in transition, bringing a flexible attitude and a growth mindset
  • Able to bring creative new approaches and diverse solutions. Willing to take calculated risks to influence the adoption of fresh ideas and approaches
  • Strong employee focus with superior collaboration and interpersonal skills
  • Sound business acumen
  • Well-developed analytical, conceptual and strategic-thinking skills
  • Strong judgement, consulting, facilitation and negotiation skills
  • Comfortable with all forms of technology
  • Able to travel across Africa and internationally



  • A values-driven organization with a compelling mission
  • An opportunity to pursue your passion to have impact on the lives of others
  • A chance to build a new HR function on the Continent and make your mark as an HR professional
  • Small collaborative teams where you can influence the direction of the organization
  • Competitive compensation and benefits package
  • Professional and personal learning opportunities supported by the Foundation.


“Our journey together makes our impact even more meaningful.” Reeta Roy, President & CEO

The Mastercard Foundation values the unique skills and experiences each individual brings
to the organization and we are committed to creating and maintaining an inclusive and
accessible environment for everyone.

Completion of satisfactory business references, background checks, and proof of education
are essential conditions of employment.