Vision & Purpose
The role is supposed to help the Bank to achieve its mission “stimulating a consistent expansion of and diversification of African trade so as to rapidly increase Africa’s share of global trade, while operating as a first class, profit oriented, socially responsible financial institution and a centre of excellence in African trade matters” by developing opportunities for business development in trade projects and export development finance at the regional level and in case reallocated from HQ, he/she should be providing leadership for various branch administrative matters as may be required in liaison with the Administrative Services department.
Reporting to the Director & Global Head, Client Relations, the job holder is responsible for leading and providing direction to the Client Relations Managers in the Branch on implementation of business plans, client account plans and strategies; managing a strong team of client relations bankers and accountable for the overall P&L of the Branch.
The Client Relations Department covers clients of all industries/sectors across Africa to provide integrated financial solutions to clients, with products/services including Corporate Finance, Project Finance, Specialised Funding including ECA Finance, Syndications, Trade Finance and other financial advisory across all sectors.
During the business development process, the client relations bankers will work closely with the product expert teams and execution teams and external professional consultants to deliver viable product/financial solutions to clients.
The main focus of this position is to proactively engage the Bank’s clients in the Region on an individualized basis to deepen relationships and deliver the Bank’s full product offering.
As Regional Manager, the role is responsible for building deep relationships with the Bank’s corporate customers and government officials in the regional and providing them with the excellent service they have come to expect from us.
Your key aim will be to manage an extensive portfolio of customers, acting as a trusted advisor to each of them. You will also be expected to add to your portfolio, by targeting prospective customers and building strong relationships with them.
Other responsibilities include managing risk within your portfolio, and supporting, coaching and developing members of the team.
Nature & Scope
The position holder will be required to draw up the annual strategic and marketing plans for the geographic region and lead the implementation of the plans for the achievement of the Bank’s objectives in these areas. The position holder will also be required to supervise Client Relations Managers and Associates and identify the Bank’s key/core customers in each region and draw up Account Management Plans for the top customers in Branch for the purpose of maximizing cross selling of the Bank’s products and services.
The Bank has rolled out a n development and business delivery model in order to bring its operations closer to its clients; grow its portfolios from sovereign and private sector operations; and expand the revenue of the Bank. This model will enable the Bank to better deploy high quality knowledge and advisory services, and, most importantly, to accelerate its developmental impacts across Africa.
The Bank has established six (6) regional development and business delivery offices, with one in each region of Africa: North Africa, Southern Africa, East Africa, Anglophone West Africa, Central Africa and Francophone West Africa.
The Regional Chief Operating Officer North Africa will drive and ensure the operational efficiency, effectiveness and overall health of the Bank’s portfolio across the region to achieve significant developmental impacts.
The Regional Chief Operating will oversee the full implementation and integration of all aspects of the Bank’s work in that region :