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Senior Manager – MPESA Product Management

Department Financial Services Division. Reporting GM Financial ServicesJob Purpose The role holder is responsible for managing Local road map and ensuring that all products within the Financial Services team meet exceptional customer experience standards. He/She will lead the team to determine and deliver new and enhanced functionality to market through agreed local road map.Key Responsibilities:• Project Manage the delivery […]

Senior Manager Enterprise Products (Portfolio)

Departments Enterprise Products & Innovation Department Enterprise Business Unit.  Reporting Head of Enterprise Products & InnovationJob Purpose The role holder will develop and execute the Portfolio Growth strategy; own portfolio innovation funnel and New Product Introductions Roadmap; deliver on the adoption and monetization targets; manage the full products lifecycle for the portfolio including products rationalization and performance reviews that […]

Senior Manager – Regulatory Economics & Interconnect

Department: Regulatory & Public Policy Department Corporate Affairs Division.  Reporting Head of Department – Regulatory & Public Policy,  Job PurposeThe role holder is responsible for providing leadership in Economic and Interconnect regulation and ensure that the business is at all times well prepared on economic issues to enable it to respond to regulatory environments and competition. Key Responsibilities:• File Quarterly […]

Product Manager – Cloud and Data Center Services

DepartmentsEnterprise Products & Innovation Department Enterprise Business Unit. Reporting Senior Manager- Cloud and Data ServicesJob Purpose The role holder is responsible for propositions development, packaging, and go-to-market (GTM) activities in support of Safaricom Business cloud and data centre services strategy in the Enterprise Business development team of the Enterprise business unit. The individual will be responsible for identifying market […]

Head of Departments – Customer Experience

Department:Customer Care Division.ReportingDirector- Customer CareJob PurposeThe role holder will ensure that Customer Management formulates & delivers on its Experience Strategy through cross-functional buy-in, direction & developing a fully integrated, seamless customer experience model driven by three channels (Phone, email & web-based services) to improve our customer satisfaction. The role holder will also work together with […]

Senior Manager- Technology Audits and Audit Quality

DepartmentsInternal Audit Division. Reporting Director – Internal Audit,Job Purpose The successful candidate will lead a team of technical audit specialists responsible for developing and delivering an effective internal audit plan, assessing the key risks associated with Technology and providing practical recommendations to militate against the risks as well as coordinate special input in all audits.Key Responsibilities:• Provide Assurance […]

Sector Manager – Enterprise Wholesale Services

Department: Enterprise Sales & Retention DepartmentEnterprise Business Unit.  Reporting: Senior Manager-Enterprise Wholesale Services.Job Purpose:  The role holder will serve the targeted local and international carriers as well as regional (EAC) customers through successful add on services and optimal portfolio mix.Key Responsibilities:• Responsible for achieving revenue targets as per Wholesale business objectives and developing strong relationships with the […]

Head of HR Angola

Main Purpose Manage end-to-end delivery of HR services to all businesses in Angola. These services cover the entire employment life-cycle, including recruitment, on-boarding, payroll services, HR policy and process, learning & development, HR reporting, compensation and benefits, and employee relations. Manage an HR team of 15 people supporting 1000+ employees (the HR team will grow […]

Business Development Manager: Ultrasound (US) Southern Africa – Portuguese speaker

About PhilipsWe are a multinational company with activities in healthcare, lighting and consumer life style.Philips is a public company Listed at the New York and Amsterdam stock exchange. Philips is active in more than 100 countries around the globe. Our global headquarters are in the Netherlands. About Philips AfricaPhilips Africa comprises all 54 countries of […]