Job Purpose: To lead the Self Service Channels (SSC) day to day Operations and implementation of bank-wide SSC strategic objectives in line with overall bank business strategy. Establish a sound SSC operation with administrative processes, procedures and disciplines that support NMB with key capabilities to stay sustainably profitable. Accountable for SSC systems Technology,  Processes, Risk, […]

Job Purpose: To lead the ICT day to day Operations and implementation of bank-wide ICT strategic objectives in line with overall bank business strategy. Establish a sound ICT operation with administrative processes, procedures and disciplines that support NMB with key capabilities to stay sustainably profitable. Accountable for ICT systems,  Processes, Risk, Security and people objectives […]

Job Purpose: Establishes and enforces the Security Model, technologies and standards for system architects and designers of ES, DBMS, Middleware systems, massaging systems, etc. Responsible for enterprise systems (ES) integration. This includes defining the opportunities for integration, selecting the tools, specifying the shared data & code resources, defining the interfaces and data-flows, and monitoring the […]

Job Purpose: To provide outstanding customer services to (prospective) NMB customers through efficient, well trained and customer focussed staff ensuring optimal usage of branch layout by using clear signage and marketing materials as well as quick service through well trained tellers and perfect queue management. Key Responsibilities: Ensuring pro-active service to customers by branch front […]

Job Purpose: Responsible for monitoring Credit policy and its operations, recommending changes when the business detects. Key Responsibilities: Review credit policy and recommend changes were appropriate. Review credit and operations procedures and determine improvement were necessary. Liaise with line managers who are dealing with credit to monitor performance and efficiency. Advise Management on new policies […]

Job Purpose: Responsible for monitoring all Head Department performance as per NMB plan and advise CEO on Bank performance as appropriate. Key Responsibilities: Attend to all CEO’s meeting unless otherwise advised by CEO. Record all actions emanating from these meetings and monitor execution of the same. Manage CEO’s calendar. Planning and co-ordination of all development […]

Job Purpose: Responsible for contributing to Government Banking Division’s growth and profitability with extensive focus on business development activities for new and existing clients. Key Responsibilities: Supports unit’s growth and profitability through effective development of new business. Allocates 50% to 75% of time to effective calling activities on existing and potential customers and identifying business […]

Job Purpose: Responsible for Managing Recruitment and Selection for the Bank in ensuring will always recruit and attract competent and qualified staff to fill on vacant positions in line with strategic staffing plan. Management of Head Count in the Bank and ensure compliance of Recruitment policy which will eventually ensure that recruitment is in line […]

Job Purpose: Managing and maintaining the Banks physical assets, real estate property and Management of stores, transport, Office Management Support, security and Mailing services for all bank Operations. Key Responsibilities:  Develops the Properties and facilities departmental budget, goals and objectives. Develop departmental policies. Prepares and presents reports on the state of NMB infrastructure and facilities […]

Job Purpose: To provide leadership and direction within NMB branch network organization to enable it to provide safe and efficient services to clients and increase income, while minimizing risk. Key Responsibilities: Sales and service leadership to drive the performance of the branches. Root-cause analysis, translation into action-plans and driving implementation for all issues rose in […]