Ecobank is the leading pan-African bank with operations in 36 countries across the continent. It has a larger African footprint than any other bank in the world. Ecobank currently operates in countries in West, Central, East and Southern Africa. The Group also has a licenced operation in Paris and representative offices in Beijing, Dubai, Johannesburg, London and Luanda.
The Ecobank Group is a full-service bank focused on Middle Africa. It provides wholesale, retail, investment and transactional banking services to governments, financial institutions, multinationals, local companies, small and medium-sized enterprises (SMEs) and individuals.
Ecobank delivers its services through three customer-focused business divisions: Consumer Banking, Commercial Banking and Corporate and Investment Banking. An Integrated information technology platform operated by eProcess, the group’s Accra-based technology subsidiary, supports the three business divisions.
Three key pan-African elements underpin the Ecobank brand:
- The largest banking platform in Africa
- A diverse talent pool
- Quality customer service
While Ecobank’s 20,331 employees make the group the largest employer of labour in the financial sector in Middle Africa, the bank operates as “One Bank” with common branding, standards, policies, and processes. This makes for consistent and reliable service to over 10 million customers across this unique network of 1,265 branches, 2,690 ATMs, and 13,800 POS machines. The bank runs an integrated information technology platform, with all of its operations successfully migrated onto a single core banking application: Oracle FLEXCUBE.